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      OneTrust

      Engaged Employer

      OneTrust reviews

      3.3

      53% would recommend to a friend

      (1,378 total reviews)
      avatar

      John Heyman

      38% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      OneTrust has an employee rating of 3.3 out of 5 stars, based on 1,378 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OneTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      1K reviews
      2.0
      Mar 9, 2017

      Great talent but no company morale. Development sweatshop.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Intelligent, hard-working people. Great benefits package. High market awareness and where it stands amongst competitors. Lots of room for growth.

      Cons

      Low pay. High turnover. Abuse of power by upper management and CEO. People forced to work long hours plus weekends REGULARLY due to absurd deadlines. Engineering department usually strapped for resources because of this. Developers on-staff are frequently drove to sickness due to how hard they're pushed to make deadlines. There's a major difference between a challenging fast-paced start-up and a madhouse with no morale and terrible leadership. Executives are more concerned with securing new clients than building quality enterprise software. Could care less about employees or company morale which makes recruiting very difficult.

      1.0
      Dec 1, 2023

      Great place for people who like micromanagers, low morale, and manufactured urgency.

      Gtm
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good product, decent salary. The market OneTrust built with its privacy products has an amazing cult-like following of customers who are rooting for (hoping for?) its success.

      Cons

      The level of manufactured urgency here is astounding. But maybe that should be expected since strategic direction changes near-constantly. The product is good, but unfortunately it's been left to die on the vine in pursuit of the next shiny object. The company went through some pretty painful layoffs in 2022, then again in 2023, and yet nothing has changed internally at the company to hold accountable the leadership that has let this happen. The company’s response to the growing burnout, malaise, and poor morale has been to post wellness tips in a Teams channel about how to avoid burnout. But in practice, though, the leaders of the company seem content with the saying of old: “the beatings will continue until morale improves.” If you’re a fan of being micromanaged by folks with inflated titles, this place is for you. Read the reviews and trust your gut.

      avatar
      OneTrust Response
      2y
      Thanks for taking the time to share your feedback. While it's disappointing to see you didn't enjoy your experience at OneTrust overall, it's great to see you believe in our privacy product. That's certainly how we became the market leader we are today; we had first-mover advantage, and we have since seen the necessary shift businesses are taking toward something bigger - trust. We continue to adapt our software to meet the needs of our customers and to help them operationalize trust in the real world. One of the ways we're doing this is through our new AI Governance. While we haven't always provided this product, this is a new undertaking OneTrust is championing as of 2023 as we continue to see increased risk by the introduction of AI. Additionally, we continue to build out our People team to support a number of initiatives, and while the work isn't finished, we're proud of what we've accomplished so far. In the 18 months our Chief People Officer has been at OneTrust, his org has rolled out revamped culture and values, implemented our first performance management process, introduced team value spotlight awards, and enhanced our benefits to include 14+ weeks parental leave globally, better mental health providers, and companywide recharge days off (including the week between Christmas and New Year's Day and volunteering PTO). We look forward to the future progress of all our teams as OneTrust continues to grow.
      2.0
      Dec 19, 2023

      A Disheartening Experience at OneTrust

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. OK Benefits: OneTrust offers a satisfactory benefits package, providing employees with a degree of security and support. While not exceptional, the OK benefits contribute positively to the overall compensation. 2. Relationships with Fellow Employees: The camaraderie and relationships formed with fellow employees stand out as a positive aspect of working here.

      Cons

      My tenure at OneTrust has been marked by profound disappointment, prompting me to share my candid insights to help potential employees make informed decisions. The company's claims of prioritizing its workforce are contradicted by a stark reality that has left many employees disillusioned. 1. Lack of Genuine Employee Focus: Despite the outward appearance of soliciting employee feedback through surveys, OneTrust fails to translate this input into meaningful changes. The Glassdoor rating of 2.7 serves as a testament to the disconnect between the company's rhetoric and the actual experiences of its employees. 2. Ineffectual Annual Review Process: The annual review process, touted as a cornerstone for professional development, falls short of expectations. The evident lack of commitment from chief leaders and executives is underscored by two recent rounds of layoffs, creating an atmosphere of job insecurity. 3. Below Market Value Pay: OneTrust's assertion that employee pay is in line with the market is misleading. Pay is consistently below industry standards, and the company's practice of offering promotions without commensurate pay increases reflects a blatant disregard for fair compensation. 4. Trust Deficit: Despite the company's emphasis on fostering "Trust" for its customers, internal trust among employees is severely compromised. Layoffs, unfulfilled promises, and a lack of transparency have created an atmosphere of skepticism and disillusionment, eroding trust in leadership. 5. Absence of Work-Life Balance: The commitment to work-life balance is lip service. Employees across the board report a pervasive lack of balance, contributing to burnout and dissatisfaction. There may be unlimited PTO, but that is all smoke-in mirrors. Some of the new recharge days seem like a good idea on paper, however, this is another way to mask the reality of the culture that is here.

      avatar
      OneTrust Response
      2y
      Thank you for taking the time to share your feedback. It's great to see that you enjoyed your benefits package and working with your colleagues. We agree that collaborating and forming great relationships with fellow OneTrust employees is one of the best parts about working here. They are driven, smart individuals and together, they are making a huge positive impact on the world. We're disappointed to see that you didn't enjoy your overall experience at OneTrust. Like you said, we do solicit employee feedback through anonymous surveys. This started as a longer engagement survey, which has now turned into shorter, frequent pulse surveys to understand if and how the employee experience changes as the organization matures. We know the employee experience is not perfect which is why we've implemented these surveys, and our leaders rely on the detailed feedback in them to ensure we're moving in the right direction. We have seen a ton of improvement since investing in this and related People team headcount. For example, we brought on a dedicated performance management SME who will build on our first iteration of our performance management process. Another one is that we've brought on dedicated benefits leaders who are enhancing our benefits packages. They created a global standard for parental leave, giving all parents 14 weeks of time to bond with new additions to their families. In direct response to employee feedback, they also introduced better mental health benefits starting in January 2024, and, as you said, new companywide recharge days. We look forward to how these programs and initiatives evolve over time. Ultimately, OneTrust is scaling to position itself for long-term growth. We are a young company in a brand new industry, and that comes with a lot of change and ambiguity. In order to thrive, our people have to do well in a dynamic environment and be super passionate about building and performing meaningful work. We are excited for OneTrust's future. Thanks again for sharing your perspective.
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      Glassdoor has 1,496 OneTrust reviews submitted anonymously by OneTrust employees. Read employee reviews and ratings on Glassdoor to decide if OneTrust is right for you.