OpenGov reviews

1. Company values were not practiced well. The values that attracted many great people in the first place were an illusion compared to actual practices. 2. HR nonexistent so no recourse for employees if they experience issues with management. 3. Poor metrics contributed to high turnover (over 15-20%) and the customer success team functioned for extended periods without clear measures for success. Individuals would get evaluated based on opinions instead of numbers which fostered an environment of blame.

Poor culture that has significantly declined in the last 2 years when inexperienced Founder/CEO stepped back in to operating the business and hired a head of GTM that was well under qualified for the position. I am not sure exactly what transpired among the prior executive leadership team & CEO causing them to walk from OG, but since the end of 2021 it’s been a completely different company than the OpenGov that was highly regarded by customers & employees, and growing due to strong references in the market. The amount of unjustified disparagement and top-down pressure to disengage with anyone who was previously a successful employee or leader at the company (unless fired) has been completely inappropriate—leading to many departures of key contributors in the last 18-24 months. Many of these folks were customers turned employees and leaders who played a pivotal role in driving the company to their recent exit of $1.8 Billion. Anyone that was in the company from 2019 to 2022 when things were firing on all cylinders knows this, and anyone that is there currently from the old regime (if their being honest) will tell you they are fearful for their jobs and to be punished for even liking a LinkedIn post by someone on current management’s “black list”. It’s bad!