OpenSesame reviews

3.7

70% would recommend to a friend

(84 total reviews)
avatar

Don Spear

76% approve of CEO

73% positive business outlook

OpenSesame has an employee rating of 3.7 out of 5 stars, based on 84 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OpenSesame employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

84 reviews
1.0
Feb 2, 2024

Lost opportunities

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote first company structure is good for lifestyle choices.

Cons

Leadership is very top heavy in there thinking. Do not take customer centric data into consideration when creating strategy and roadmap causing underwhelming outcomes and relying solely on relationships not innovation to retain customers. Workload is high and loyalty is not rewarded. Ultimately a very transactional experience which is ironic since they don’t even have 500 employees yet. They have lost a ton of talent.

5.0
Feb 1, 2024

Doing great work, enjoying my team.

Recommend
CEO approval
Business Outlook

Pros

Transparent leadership, collaborative goal-setting, very metrics-driven. Highly aligned go-to-market teams. Competitive product. Very high customer satisfaction. Strong publisher and partner networks. Supportive people team. Strong financial health benchmarked against the best SaaS companies. Generous professional development budget. Commitment to remote-first workforce and investing in culture and in-person experience.

Cons

Healthcare benefits are not as affordable for families as prior employers.

1.0
Jan 30, 2024

The worst company

Recommend
CEO approval
Business Outlook

Pros

The pay was decent to start

Cons

This company is the worst place for people of color and they have a high turnover. Upper management has no clue what they are doing when it comes to process and procedures. They treat their employees like lead generating slaves and no matter how well you perform they will always reset the bar and will give you no raise not even a standard inflation raise until you pass another one of their test. Which you won’t have time to study for because you will be overworked and undervalued. Upper leadership is very toxic . They give no performance evaluation no reviews until one day if you miss your lead number they will write you up. They also have a problem with respect. I have heard many racial slurs being said by upper management towards African Americans, Latinos and those of the LGBTQ community. I would stay extremely far from this company! All your work is siloed which will give you no work life balance and their insurance is very high.

Viewing 16 - 18 of 84 Reviews

Glassdoor has 111 OpenSesame reviews submitted anonymously by OpenSesame employees. Read employee reviews and ratings on Glassdoor to decide if OpenSesame is right for you.