OpenSesame reviews

3.7

70% would recommend to a friend

(84 total reviews)
avatar

Don Spear

76% approve of CEO

73% positive business outlook

OpenSesame has an employee rating of 3.7 out of 5 stars, based on 84 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OpenSesame employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

84 reviews
1.0
Jan 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Arguably does a social good

Cons

Suffers from all the problems 10+ year old companies that still call themselves startups have: Pretty regular reorganization. Stuck in a failed monolith decomposition. Often have "more than one master" problems. Is almost always "in the red" relying on venture capital to stay afloat. Probably was a great "people focused" place to work when it was really a startup, now it's coasting on that reputation.

1.0
Dec 29, 2023

Truly dreadful experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There weren’t many positive aspects, but I had a core group of peers I enjoyed working with who deserved much better treatment than they received here. I did work on a couple of challenging and interesting projects. 401k is competitive with other employers.

Cons

Overall, this was hands down the worst professional experience of my career. Totally unapproachable leadership team that micromanages everything and everyone. We never worked on one thing that wasn’t directly an idea of the leadership team. Even our OKRs would get completely rewritten as a to do list and handed back to us. There is no place here for independent thought. Noticeably unappreciative and untrusting. The arrognace projected at you can be insufferable. Routinely interrupted presentations of others to interject their thoughts which made it difficult to present points or ideas. When they asked questions it never seemed like it was to gain insight and came across strictly as second guessing. Zero focus on quality or long term planning, the only thing valued here was getting things done as quickly as possible. New arbitrary deadlines popped up constantly. There are a number of extracurricular activities here that felt like loyalty tests. Company seemed cheap and the office generally felt second rate and maybe a little dirty. The vibe here is weird and off putting; employee discontent was high and I don’t ever recall a single incident I would describe as fun. In the first month I worked here three peers described the environment as weird, one said it felt like a cult, and all 3 left within the next couple months. I was shocked by their candor. Turnover here is high and it felt like people got fired often. I helped interview a number of people and many declined the offers they were given. This happened more in my time here than the rest of my career combined. Benefits are abysmal, especially health insurance. If you had dependents, they weren’t covered, and the offerings were generally high copay/high deductible/high premium. The PTO policy here is nonsensical and strictly not employee focused. Employee health and wellness did not feel like a priority at all. They were very weird about working remote before it became the norm despite most of leadership being remote at the time. Openly stated they didn’t want employees to wfh on Mondays because they “didn’t want people taking 3 day weekends.” That was the tip of the iceberg in terms of the negative behavior I witnessed. One member of the team is abusive and yelled at me in my first week during what was essentially a meet and greet. Another coworker confided to me the same thing happened to them. Not coincidentally this person continued to talk to my boss about me despite me maybe talking to them no more than three times during the rest of my employment. Talked about making data driven decisions, but never made one that I am aware of and, in fact, I saw a peer use data in a meeting to dispel a wild assumption by the leadership team. Leadership seemed stunned and there was very tense silence to end it. This person lost their job later. One member of leadership told an EM that they didn’t trust any engineering estimates on a call full of engineers. This was the same person who always made up new, urgent deadlines. Put on strange performance for the entire company during peak of BLM protests where they gave their perspective and then many of them cried. During this performance one of them seemingly missed the mark entirely and another said something I deemed outright racist. I could go on.

1.0
Dec 12, 2023

Does not care

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A few pros but please read my con before ever considering accepting a job here

Cons

OpenSesame recently laid off 10%-15% of their workforce. Nothing out of the ordinary for this time, but this was on Nov. 8, 2023 what is SHOCKING is that they started posting jobs Nov. 22, 2023 for the same positions they have recently laid off. While also expanding and growing brand new teams that have not been part of the business before. They laid off employees who had been a part of the business and loyal for years along with many who have been very successful in their time there. OpenSesame will sell you on their culture, how much they are a family, and care about each individual but don’t fall for it. I left this company on my own free will a bit ago and it has become more and more apparent to me that they continue to make poor business choices and throw a few employees aside to try their new ideas. Another side note, don’t believe them when they say there is room for growth and promotions. There are plenty of employees who have been stuck in their roll for years and never given a chance to move to the next position. Do some research into the SDR team and how long they have been at the company with no promotions.

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Glassdoor has 111 OpenSesame reviews submitted anonymously by OpenSesame employees. Read employee reviews and ratings on Glassdoor to decide if OpenSesame is right for you.