OpenTable reviews about "pay"

Despite promises of growth and departmental transfers within six months, the reality is starkly different. Internal opportunities are scarce, with bureaucratic hurdles hindering advancement. Instead of promoting from within, the company often favors external hires, neglecting to nurture and develop existing talent. They're all about micromanaging - telling you how to do everything down to how you talk. It feels suffocating, especially with all the new rules and metrics they keep throwing at us. They treat customer service like the bottom of the totem pole, even though we know the product best. Other departments get better pay and perks, even if they don't understand the product like we do. Recent updates have made simple tasks way more complicated. Customers get frustrated, and we're left trying to clean up the mess. It's stressful for everyone involved. They're outsourcing to Mexico for cheaper labor, which makes you wonder about job security. It's like they're not valuing the experience and loyalty of long-time employees. Working a 10-hour day with just two short breaks and an unpaid lunch? That's brutal. It doesn't leave much time for anything else. With all the turnover and leadership flip-flopping, it feels unstable. The CEO's always changing her mind, and it leaves us wondering what's next. Sure, here's a casual version that includes your additional points: **Pros**: 1. **Decent Time Off**: They're pretty generous with vacation days - like 20 days plus an extra week at the end of the year. Good for planning trips or just chilling out. 2. **Learning Money**: They give you a grand a year for a course. Not many folks seem to use it, but it's there if you want to learn something new. 3. **Remote Work Flexibility**: They're cool with remote work right now, which is nice if you prefer working from home. **Cons**: 1. **No Career Growth**: They talk about moving up in six months, but it's tough to actually get anywhere. They'd rather hire outside than promote from within, which sucks for those trying to move up. 2. **Micromanagement Hell**: They're all about controlling everything - how you talk, how you work. It gets suffocating with all the new rules and metrics. 3. **Favoritism and Low Morale**: If you're not near the Denver office, you miss out on perks like parties and bonuses. It creates a divide and kills morale. 4. **Company Culture Mess**: They treat customer service like the bottom of the barrel, even though we know the product best. Other departments get better pay and perks, even if they're clueless about the product. 5. **Efficiency Problems**: Recent updates made simple tasks a pain. Customers get frustrated, and we're left trying to fix it. Stress all around. 6. **Ethical Issues**: They're outsourcing to Mexico for cheap labor, which makes you wonder about job security. They're not valuing experience or loyalty. 7. **Work-Life Sucks**: A 10-hour day with just two short breaks and an unpaid lunch? It's rough. Doesn't leave much time for anything else. 8. **Shaky Future**: With all the turnover and flip-flopping leadership, it feels unstable. CEO changes plans all the time, leaving us guessing. If you're in the US or Canada, think twice about joining. They're expanding in Mexico, paying way less than half the US wage. New roles are mostly in Mexico City, and roles advertised for the US never get filled. CEO's plan seems to be hiring cheap labor rather than keeping good people. Most folks last 6-8 months here, even in Mexico. Half the team doesn't show up, making life harder for those who do.

nothing i can think of

I haven't found any yet

Working in shared services (People / Legal / Finance Teams) - meaning you support both OpenTable and KAYAK - there are a lot of systems access issues and roadblocks that are annoying.

Lack of support. They don't set you up for success. Once management have a perception of you it never changes, closing the door for any possible opportunities.

1. Poor Leadership: I was the only female on a small team of three. When I asked my manager for help retrieving data that wasn’t available in our system, I was ridiculed and undermined. Despite querying data not being part of my role, my manager had suggested it, only to respond dismissively when I kindly requested his assistance. His response was, “I thought you had an MBA. Don’t they teach you that in an MBA?” For context, I don’t have an MBA, but I do hold a master’s degree in a related field, which wasn’t a requirement for my position at OpenTable. Ultimately, I was fired and replaced by a male colleague. My manager was also absent for 75% of my probation period. OpenTable needs to prioritize hiring leaders, not just managers. 2. Unfair Advantage for Those in Office: During my interview process, OpenTable was fully remote, aligning with the company’s mission of promoting travel and flexibility. However, it quickly became apparent that employees with access to an office were given preferential treatment, advancing faster in their careers than those who worked remotely. Four months into my role, the company shifted to a hybrid model, which further widened the gap, creating an even more competitive environment for career growth. 3. Outdated Technology; OpenTable faces significant challenges when it comes to innovation and technological advancement. The company’s outdated tech infrastructure creates barriers to creativity, new ideas, and modern design, severely limiting its potential to evolve. 4. Slack: Surprisingly, for a company of this size, Slack is the primary communication tool. While effective for smaller teams, this reliance feels lacklustre for a global organization.

Stress and lot of pressure, supervisor talks about you in meetings