OpenTable reviews about "training"

The truth is the actual product/system/model isn't even close to viable for the future, an outdated pricing model which makes it nearly criminal to charge for what they provide. It is the worth noting that it is the best system in the market however with how they charge their customers has to be changed. I expect they will as time goes on and become more aligned with competitors. If they do this, they would dominate once again.

If you have not worked at the company for 3+ years and are coming in new good luck. There are only company wide trainings for sales and service positions. Management expected me to understand every tool they use without ever being trained. My manager had no desire to train or develop me and even told me "I forget you weren't an internal hire and didn't know things". I trained myself fully and my manager was non existent. This company also has no problem just letting people go instead of developing them. Management would talk about people getting fired like it was no big deal.

The amount to learn can be overwhelming

As for cons, I find myself hard-pressed to identify any. My first 60 days have been so thoroughly enjoyable and enriching that any potential drawbacks pale in comparison. OpenTable has truly set the bar high, and I look forward to continuing my journey with this outstanding company.

I haven't found any. I think it might just depend on your role.

Managers can be hit or miss, stressful job, fully remote, training is not great, technology and support are not up to industry standard, career advancement opportunities are slow.

1. Back to back phone calls 2. The payroll department lacks effective, transparent, and correct communication as well as accountability 3. Numbers/metrics are looked at consistently, almost obsessively 4. Shift schedules are not flexible 5. Long hours 7. Emphasis, priority, and importance seems to be put on the company over the employee frequently 8. You have to answer queries in languages other than your own/what you were hired for which should usually be paid additionally if mandatory or optional 9. The platform is overly complicated for customers to feel self-sufficient which makes for a lot of technical support and customer questions and frustration

Haven't found any cons just some point to mention on docebo that could improve from my point of view. - Sometimes the course duration aren't that accurate so you might think that ok i need 45 min for this course and because it has more like sub courses goes up to the double of time so gets a little hard to know the time you're going to be spending on the course. There's no way to go backwards and upwards in a video, or has some limitations, i understand it could be a matter of people don't just going to the end and finishing without seeing the videos, but sometimes you didn't get something or you could see the image or you were taking notes and something you didn't hear it and you can no go backwards or if you do you cannot forward to where you were in the video. But other than that courses and trainings have been great, never saw another company taking so much attention in trainings as OpenTable.