OpenText Account Development reviews

3.4

64% would recommend to a friend

(209 total reviews)
avatar

Ayman Antoun

Not enough data to show CEO approval

51% positive business outlook

Account Development employees have rated OpenText with 3.4 out of 5 stars, based on 209 company reviews on Glassdoor. This indicates that most Account Development professionals have a good working experience there. OpenText is rated in line with the average (within 1 standard deviation) by Account Development professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

209 reviews
1.0
May 23, 2018
Recommend
CEO approval
Business Outlook

Pros

Work from home. Great PTO when you can take it. Good benefits package, reasonable costs. 401K match is ok. Old solutions but still have a place in the market.

Cons

Outrageously high turn over for Account Executives and Solution Consultants. So many new people that it takes over a year to close your first deal, unless you are lucky. Less than 10% of AE’s make their quota. Management manages KPI’s, not sales opportunities. Expect a tongue lashing when you miss your weekly KPI’s. Annual ethics, security online training. Too bad this is not enforced in the field. So many bad deals and deceptive selling takes place. Close the deal at whatever costs. Organic growth is minimal and acquisitions are they way Opentext continues to thrive. Deal splits are common in many deals and executive management allows higher splits than what the rules for splits dictate. Inside Sales is allowed to grab deals even when the account is specifically named. Executive Management allows it to happen. Cloud deals max payout is 50% MCV. Sap deals get only 40% commission. Delayed commissions on maintenance revenue from SAP by 4 months. If you leave, you don’t get paid.

1.0
Apr 12, 2018
Recommend
CEO approval
Business Outlook

Pros

I am genuinely struggling on this one to come up with something positive

Cons

Arrogant management , difficult to progress through the company, lack of stability as the company tends to buy up companies and shed staff on a regular basis

2.0
Jul 19, 2017
Recommend
CEO approval
Business Outlook

Pros

Good Work life Balance, Good and smart people within the company.

Cons

No career progression at all within AD Team in EMEA. Ask them how many people have been promoted from AD to ISR or AE ? The team is great but Marketing Directors from all regions sucks... They keep fighting with each other playing politics to cover up their lack of skills. Some of them do not know how to create or pull a report on SF !!!

Viewing 187 - 189 of 209 Reviews

Glassdoor has 6,414 OpenText reviews submitted anonymously by OpenText employees. Read employee reviews and ratings on Glassdoor to decide if OpenText is right for you.