OpenText reviews

3.2

52% would recommend to a friend

(5,610 total reviews)
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Ayman Antoun

Not enough data to show CEO approval

43% positive business outlook

OpenText has an employee rating of 3.2 out of 5 stars, based on 5,610 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OpenText employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Dec 10, 2008
Recommend
CEO approval
Business Outlook

Pros

Excellent Software LiveLink to stand behind. Management tries to be sales focused and delivery/services goals are admirable. Management cares and is respectful of its people. Great coworkers with a passion for delivering for clients. Exciting projects with a variety of clients in a range of business industries, Energy and Power, Life Science, Government. Some Excellent High Quality people running major account work.

Cons

OTC stretches us in delivery so that it is almost impossible to leave a client fully satisfied with the level of response and project detail. Some newer software modules are, in my opinion, possibly rushed into market without adequate testing, leaving professional services to use the clients as proving grounds. I saw poor planning and product testing by OTC burn bridges with a few clients, technology and service partners. You are on your own to find answers to problems more than I liked.

3.0
Nov 11, 2008
Recommend
CEO approval
Business Outlook

Pros

Open Text has a very laid back environment. Generally speaking they allow you to work at your own pace and you can ask for help when you need it. For the projects I worked on, there were no deadlines and you were free to work on whatever you wanted. They provide good employee benefits and are quite lenient if you need time off for various reasons. The work hours are flexible as long as you get your work done. People are generally nice, friendly and willing to help you out whenever its needed. Most of the employees are fairly young.

Cons

In my unit, it was difficult to communicate with my boss because she worked in a different city and the rest of our unit was spread over North America. I felt uncomfortable sometimes asking questions because the answers are sometimes difficult to explain over the phone or through instant messenger. The set up process is very slow at open text. Many people when just starting sit for almost 2 weeks without any work to do and without a computer or anything and are told to read the book about the company history and Livelink. I barely had any work to do and the feedback I got was always "great job" but I would never see any of my work being used for any purpose.

1.0
Nov 5, 2008
Recommend
CEO approval
Business Outlook

Pros

Open Text is a large company with good cash flow and has good internal systems and a vision for the future.

Cons

Open Text has absolutely no heart when it comes to employees. They treated me like a number and no regards for time invested in growing their company. I was appalled at the way that they make decisions without regard for input by those who actually know what's going on in the real world.

Viewing 5602 - 5604 of 5,610 Reviews

Glassdoor has 6,400 OpenText reviews submitted anonymously by OpenText employees. Read employee reviews and ratings on Glassdoor to decide if OpenText is right for you.