OpenText Technical Support Engineer reviews

3.0

35% would recommend to a friend

(32 total reviews)
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Ayman Antoun

Not enough data to show CEO approval

46% positive business outlook

Technical Support Engineer employees have rated OpenText with 3.0 out of 5 stars, based on 32 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have an average working experience there. OpenText is rated 22% below average by Technical Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

32 reviews
2.0
Apr 29, 2025
Recommend
CEO approval
Business Outlook

Pros

You get a paycheck when employed

Cons

Legacy software and supporting products that have little to no development teams. Every quarter they cut resources and teams with layoffs until there is a skeleton team to support what’s left. No room for growth or learning new products as they continue to buy out dated and struggling software company’s

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OpenText Response
1y
Thank you for your feedback. OpenText is one of the largest global software companies with about 120,000 customers in 120 countries. Technology remains the center of our management strategy with our range of over 400 products, addressing the needs of our customers from “On Premise” to the Cloud. The complexity and variety of our cloud services respond to the unique needs of customers, as we customize solutions for respective businesses. Additionally, employees are continuously provided with a growing list of tools and resources to help scale their careers to their desired path.
Viewing 4 - 6 of 32 Reviews

Glassdoor has 6,410 OpenText reviews submitted anonymously by OpenText employees. Read employee reviews and ratings on Glassdoor to decide if OpenText is right for you.