OpenText Technical Support Engineer reviews

3.0

35% would recommend to a friend

(32 total reviews)
avatar

Ayman Antoun

Not enough data to show CEO approval

46% positive business outlook

Technical Support Engineer employees have rated OpenText with 3.0 out of 5 stars, based on 32 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have an average working experience there. OpenText is rated 22% below average by Technical Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

32 reviews
4.0
Mar 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Good culture Good management Great products to work with

Cons

Less salary compared to market

avatar
OpenText Response
1y
Thank you for taking the time to share your experience. Your feedback is highly valuable to us!
3.0
Nov 19, 2024
Recommend
CEO approval
Business Outlook

Pros

You will interact with some interesting and knowledgeable people

Cons

Management will not take your suggestions of automation on board. Weird, since this is a software company that creates products to automate processes.

2.0
Oct 27, 2024
Recommend
CEO approval
Business Outlook

Pros

- hybrid remote 2 home, 3 office days - One month a year of working abroad (within UE) - Stock for performance, pension, health coverage

Cons

- Almost all the rest. - Pay was decent the first year, losing value every year, even with increases. - It's a disorganized mess. - Frankenstein bc it loses parts and gains others, but no clear direction. - They tend to fire the more qualified and veteran people because they're more expensive. Almost without warning. Team has to pick up the slack and shut up. - They will start to focus position growth almost exclusively on the Indian sites in no time. - Stressful conditions to work, because there is no real concern to have an adequate staff size per team. Every time someone's missing, it's noticed.

Viewing 7 - 9 of 32 Reviews

Glassdoor has 6,410 OpenText reviews submitted anonymously by OpenText employees. Read employee reviews and ratings on Glassdoor to decide if OpenText is right for you.