OpenText Technical Support Engineer reviews

3.0

35% would recommend to a friend

(32 total reviews)
avatar

Ayman Antoun

Not enough data to show CEO approval

46% positive business outlook

Technical Support Engineer employees have rated OpenText with 3.0 out of 5 stars, based on 32 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have an average working experience there. OpenText is rated 22% below average by Technical Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

32 reviews
4.0
Dec 18, 2013
Recommend
CEO approval
Business Outlook

Pros

Great work environment, smart, talented, loyal people who owned the company vision. Management was great, they promoted from within, whenever possible. Friends who now work at OpenText are happy.

Cons

The product was extremely technical

2.0
May 19, 2013
Recommend
CEO approval
Business Outlook

Pros

- Company is doing well, they effectively acquire 2 companies a year on average, milk the maintenance, get rid of dead wood & duplicate services, and pour minimal R&D into new products - Salary's are market average - Stock is doing very well - Benefits are on par with most US/Canadian software companies - Majority of people have been there for a long time

Cons

- Support management are very clicky with each other, you will struggle to break into the group and therefore career in any aspect is very limited - Agencies are reluctant to hire you of you worked here, they have a belief that majority of people lack skills suitable in other companies - Most people don't leave because they have been there so long that they are scared to leave - Young managers are often unprofessional & lack experience - If you have been acquired, your best bet is to leave unless they offer you a good position, most of your team will eventually dissipate - Culture is often lacking, good games room & breakout area, many events organised however very little acknowledgement of hard work and effort - Products mostly cannot integrate with each other, company grows by acquisition with little thought on product integration, as such they sometimes have multiple products that do the same thing - In Canada, this is a great place to work, don't be fooled by this in Reading or other Euorpean locations - Treat employees with little respect

Viewing 31 - 32 of 32 Reviews

Glassdoor has 6,415 OpenText reviews submitted anonymously by OpenText employees. Read employee reviews and ratings on Glassdoor to decide if OpenText is right for you.