Is Optum a good company to work for as a Recovery Resolution Representative?

Recovery Resolution Representative professionals working at Optum have rated their employer with 3.2 out of 5 stars in 34 Glassdoor reviews. This is a lower than average score with the overall rating of Optum employees being 3.4 out of 5 stars. Search open Recovery Resolution Representative Jobs at Optum now and start preparing for your job interview by browsing frequently asked Recovery Resolution Representative interview questions at Optum .

Does Optum pay Recovery Resolution Representative employees well?

Recovery Resolution Representative professionals rate their compensation and benefits at Optum with 3.1 out of 5 stars based on 34 anonymously submitted employee reviews. This is 3.2% worse than the company average rating for salary and benefits. Find out more about Recovery Resolution Representative salaries at Optum.

What are the top reviewed jobs at Optum?

Software Engineer (1142) , Senior Software Engineer (721) , Customer Service Representative (341) , Associate Software Engineer (339) , Nurse Practitioner (188) , Director (184) , Business Analyst (182) , Registered Nurse (143) , Manager (140) , Data Engineer (131) , Associate Director (128) , Medical Coder (128) , Customer Service Representative (CSR) (123) , Project Manager (119) , Data Scientist (114)

What are the pros of working at Optum according to real employee reviews?

"Good work life balance and have to go only 10 days in a month as per our choice" ((in 1923 reviews)); "Remote and Dynamic work environment good benefits" ((in 856 reviews)); "For ppl who just want good pay and basic work this is the best you can get" ((in 692 reviews)); "Flexible work from home schedule" ((in 603 reviews)); "Great company and people are all great" ((in 480 reviews))

What are the cons of working at Optum according to real employee reviews?

"Poor management and lack of cooperation." ((in 619 reviews)); "Low salary and very low yearly increases" ((in 439 reviews)); "Frequent layoffs and no warn notices." ((in 306 reviews)); "No team sprit No onboarding process on joining No training Only interested in monitoring staff output" ((in 140 reviews)); "Poor communication both internally and externally" ((in 89 reviews))

Skip to content Skip to footer

Notifications

Optum

Optum Recovery Resolution Representative reviews

3.2

63% would recommend to a friend

(34 total reviews)

Patrick Conway

Not enough data to show CEO approval

35% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (34 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Recovery Resolution Representative employees have rated Optum with 3.2 out of 5 stars, based on 34 company reviews on Glassdoor. This indicates that most Recovery Resolution Representative professionals have a good working experience there. Optum is rated in line with the average (within 1 standard deviation) by Recovery Resolution Representative professionals compared to other employers within the Healthcare industry (3.4 stars).

Reviews by job title

34 reviews

3.0

May 29, 2025

OPTUM

Senior recovery/resolution representative

Recommend

CEO approval

Business Outlook

Pros

Salary wise, very good! Annual appraisal is reasonable.

Cons

Management needs to learn a bit of empathy towards their subordinates.

4.0

Apr 29, 2025

Great Company

Senior recovery/resolution analyst

Recommend

CEO approval

Business Outlook

Pros

Great co-workers. Great managers. Lots of work. Great training program.

Cons

The pay could be better. PTO package could be better.

5.0

Apr 14, 2025

Positive and Many Growth Opportunities

Senior recovery/resolution analyst

Recommend

CEO approval

Business Outlook

Pros

Growth Opportunities, salary, flexibility, great coworkers, great benefits.

Cons

Expect yearly shift of management, luck of the draw what type of manager you get, they love using trackers on their employees, micromanaging, training.

Viewing 4 - 6 of 34 Reviews

Jobs at Optum

Accounts Receivable Specialist

LPN - Schedule Specialist

Associate Patient Care Coordinator-

Per Diem Patient Registration Specialist

Optum reviews FAQs

Optum reviews Optum Recovery Resolution Representative reviews

Optum

Optum Recovery Resolution Representative reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

OPTUM

Great Company

Positive and Many Growth Opportunities

Jobs at Optum

Optum reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Optum reviews FAQs

Jobs at Optum