Optum reviews

3.4

56% would recommend to a friend

(15,634 total reviews)

Patrick Conway

50% approve of CEO

47% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
3.0
Jun 11, 2019

Mixed bag

Recommend
CEO approval
Business Outlook

Pros

Good benefits, strong leaders, fascinating industry

Cons

Too much leadership churn. IT team massive, expensive, and inefficient. Internal P&Ls create challenges internally in effort to align incentives and solve customer challenges.

1.0
May 16, 2019
Recommend
CEO approval
Business Outlook

Pros

- Decent commute to a nice area - Flex start for those who like to come in super-early in the morning, and later in the morning - Decent benefits - Average pay for the position - Time off, when needed, isn't usually a big issue to obtain--managers are good at working with you on this - Office is of decent quality/condition, as it's fairly new/renovated

Cons

- Zero communication between departments, and zero communication between managers and employees. - Constant policy changes, usually negatively impacting team members - Very political office environment, expect managers to come to you with gossip they hear from other employees--and watch what you say or who you joke around with - Catty and chatty managers - Little to no training given for the position, expect to largely learn yourself - Feedback ignored by management - More than one department has been laid off, and the office was getting emptier by the month, so little job security - Managers uninterested in working with you to resolve issues - Going above and beyond is unappreciated - Zero room for progress--promotions are gained by seniority (years worked) or political maneuvering, not merit - Little to no overtime opportunities - Completely aloof management--they never bother to ask for feedback, and most of them have little idea of what actually goes on beneath them - Just a general atmosphere of hostility and low motivation, almost entirely the fault of lackluster management

2.0
Apr 26, 2019

Average Job

Recommend
CEO approval
Business Outlook

Pros

Great job right out of college.

Cons

Poor management, doesn't pay all that well, no vision, no growth

Viewing 634 - 636 of 15,634 Reviews

Glassdoor has 17,115 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.