Is Optum a good company to work for?

Optum has an overall rating of 3.4 out of 5, based on over 17,117 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 56% of employees would recommend working at Optum to a friend and 47% have a positive outlook for the business. The best reviews about Optum have been left by employees working as Intern , Senior Data Engineer and TDP Associate .

Does Optum pay their employees well?

According to anonymously submitted Glassdoor reviews, Optum employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Optum. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Optum?

56% of Optum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Optum 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Optum?

Software Engineer (1142) , Senior Software Engineer (722) , Customer Service Representative (341) , Associate Software Engineer (339) , Nurse Practitioner (188) , Director (184) , Business Analyst (182) , Registered Nurse (143) , Manager (140) , Data Engineer (131) , Medical Coder (129) , Associate Director (128) , Customer Service Representative (CSR) (123) , Project Manager (119) , Data Scientist (115)

What are the pros of working at Optum according to real employee reviews?

"Good work life balance and have to go only 10 days in a month as per our choice" ((in 1895 reviews)); "Remote and Dynamic work environment good benefits" ((in 854 reviews)); "For ppl who just want good pay and basic work this is the best you can get" ((in 673 reviews)); "Flexible work from home schedule" ((in 596 reviews)); "Good culture and policies" ((in 589 reviews))

What are the cons of working at Optum according to real employee reviews?

"Poor management and lack of cooperation." ((in 619 reviews)); "Frequent layoffs and no warn notices." ((in 301 reviews)); "No team sprit No onboarding process on joining No training Only interested in monitoring staff output" ((in 134 reviews)); "Poor communication both internally and externally" ((in 87 reviews)); "too much favoritism" ((in 64 reviews))

What are employees saying about Optum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Optum layoffs and their outlook for job security at Optum in 2026.

What are the top reviewed Optum locations?

Minneapolis , Eden Prairie , New York , Boston , Atlanta , Los Angeles , Tampa , Phoenix , Minnetonka , Nashville , Dallas , Washington , Las Vegas , Chicago , Denver , Houston , Raleigh , Columbia , Seattle , Basking Ridge , San Juan , San Diego , Irvine , Hartford , Austin , San Antonio , Franklin , Schaumburg , Charlotte , Orlando

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Optum

Optum reviews

3.4

56% would recommend to a friend

(15,636 total reviews)

Patrick Conway

50% approve of CEO

47% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Work/Life balance

3.3

Culture & values

3.2

Compensation and benefits

3.2

Career opportunities

2.9

Senior management

Optum has an employee rating of 3.4 out of 5 stars, based on 15,636 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

16K reviews

3.0

Apr 22, 2019

stagnant

Senior data analyst

Recommend

CEO approval

Business Outlook

Pros

You are given weeks of PTO to begin with, at least 5 weeks after 5 years.

Cons

people seems to be like robots in MN location

3.0

Apr 4, 2019

Good stepping stone for new grads.

Software engineer

Recommend

CEO approval

Business Outlook

Pros

If you get hired as a new grad fresh out of college the pay is pretty good. You also start with 5 weeks paid vacation. When you "graduate" out of TDP, you will most likely be given another substantial raise. So now you're a year out of college making good money. The pay raises start to dwindle after this however. Don't be surprised to hear "our org doesn't have enough money in the budget this year to give you a real raise, but don't worry, next year we'll have your back". Overall, this company is a great company to work at as a new grad. But after two years most people move on to something else.

Cons

Politics A lot of talk, no action Your experience here is very dependent on what team you're placed on, and you have very little control over that (even if they make it seem like you do). There are also a lot of pretenders here. "Tech leads", who think they're geniuses, but really everyone hates them and they don't contribute anything but added confusion and aggravation.

2.0

Mar 27, 2019

Beware

Leadership

Recommend

CEO approval

Business Outlook

Pros

Terrific care model for NH and AL facilities.

Cons

Tremendous staff turnover makes progress difficult. Beware of the National Sales leader.

Viewing 637 - 639 of 15,636 Reviews

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stagnant

Good stepping stone for new grads.

Beware

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