Does Outreach pay their employees well?

According to anonymously submitted Glassdoor reviews, Outreach employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Outreach. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Outreach?

73% of Outreach employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Outreach 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Outreach?

Account Executive (51) , Sales Development Representative (SDR) (45) , Sales (30) , Software Engineer (23) , Sales Development Representative (19) , Technical Support Engineer (18) , Customer Success Manager (14) , Enterprise Account Executive (13) , SDR (13) , Marketing (9) , Senior Software Engineer (8) , Staff Software Engineer (8) , Sales Manager (6) , Customer Success (5) , Product Manager (5)

What are the pros of working at Outreach according to real employee reviews?

"Great people to work with" ((in 68 reviews)); "Great PMF and culture and respect in the GTM space" ((in 58 reviews)); "Good benefits (that slowly turned into mediocre) and great office" ((in 22 reviews)); "I’m not sure if the pay is good for the people who are picking up the work now that they’re outsourcing." ((in 21 reviews)); "(1) The work/life balance is great if you set and maintain your boundaries." ((in 20 reviews))

What are the cons of working at Outreach according to real employee reviews?

"Senior Leadership was clueless how to manage during economic down turns and did 5 redundancies in 1 year" ((in 40 reviews)); "The most pressing issue is the constant layoffs (RIFs) that have plagued the company in recent times." ((in 20 reviews)); "Senior managers and HR turn a blind eye when reps are being harassed or bullied by other managers." ((in 16 reviews)); "Management is aware." ((in 14 reviews)); "no 401k match" ((in 9 reviews))

What are employees saying about Outreach layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Outreach layoffs and their outlook for job security at Outreach in 2026.

What are the top reviewed Outreach locations?

Seattle , Atlanta , New York , Austin , San Francisco , State College , Chicago , Dallas , Los Angeles , Boston , Remote , Burke , New York Mills , Bozeman , Washington , Raleigh , Wilmington , Nashville , Indianapolis , San Diego , West Palm Beach , Tampa , West Seattle

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Outreach

Outreach reviews

3.8

73% would recommend to a friend

(561 total reviews)

Abhijit Mitra

92% approve of CEO

73% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Work/Life balance

3.8

Culture & values

3.8

Compensation and benefits

3.6

Senior management

3.6

Career opportunities

Outreach has an employee rating of 3.8 out of 5 stars, based on 561 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Outreach employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

561 reviews

2.0

Oct 29, 2025

Just okay

Customer success

Recommend

CEO approval

Business Outlook

Pros

Seems to be heading towards the right direction these days.

Cons

Not a ton of talented ICs left. All the great ones left and are still leaving.

5.0

Oct 24, 2025

Come Here to Make an Impact!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Strong work/life balance, "run your shop" mentality - Recognition for all new hires and anniversaries every month during all-hands - Collaborative, "one band, one sound" mentality - Ability to ask for help/raise your hand without judgement

Cons

- Minor turbulence for initiatives with quick turnarounds

5.0

Oct 10, 2025

Supportive leadership with a collaborative culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company has the energy and pace of a startup, but also provides the trust and structure that allow people to do their best work. Leadership is willing to connect directly with the team, listen to feedback, and provide guidance to support both individual and organizational goals.

Cons

Some older resources and workflows aren’t always easy to find, which can sometimes make knowledge transfer a bit slower.

Viewing 25 - 27 of 561 Reviews

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Jobs at Outreach

Global Sales Development Representative

Director, Product Management – Conversational Intelligence & Voice

Senior Workplace Specialist

Senior Applied Scientist

Director of Product Strategy, Sales Engagement