PAPER English/Humanities Tutor reviews

2.9

48% would recommend to a friend

(23 total reviews)
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Martina Tam

Not enough data to show CEO approval

40% positive business outlook

English/Humanities Tutor employees have rated PAPER with 2.9 out of 5 stars, based on 23 company reviews on Glassdoor. This indicates that most English/Humanities Tutor professionals have an average working experience there. PAPER is rated 22% below average by English/Humanities Tutor professionals compared to other employers within the Education industry (3.7 stars).

Reviews by job title

23 reviews
1.0
Apr 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote WFH, just about it.

Cons

Compensation - subpar and awful compared to industry standards, especially for the HUGE amount of work Tutors do Managers - Entitled, unprofessional, and treat you like scum. The level of micromanagement is unbelievable. They treat Tutors as if EVERY SINGLE ONE is indispensable. Hard to believe they don't realize that the Tutors are the backbone of the company.

2.0
Feb 5, 2023
Recommend
CEO approval
Business Outlook

Pros

The hours are flexible; it feels nice to get through to struggling students

Cons

They changed the pay raise system from seniority based to merit based and people started getting psychotically bad performance reviews. Voicing concerns on the company slack channel, however respectfully, often results in termination. Arbitrary pay gap between American employees and Canadian employees. Unproductive company meetings. Saccharine delivery of bad news. Really, really inefficient system for shift transfer or pickup. Expectations are a moving target. Phrased "free trial of a web based counseling service" as "mental health benefits"

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PAPER Response
3y
Thank you for taking the time to provide your feedback. Please accept our sincere apology for your negative experience. The Paper team takes this feedback very seriously, and we have brought this to the attention of our Human Resources Leaders. They will use this feedback to work towards creating a better employee experience. Additionally, the team would like to provide you with an opportunity to meet face-to-face to deliver any further feedback you'd wish to provide. If you would be interested in this opportunity, please use the link below to schedule some time. http://calendly.com/joe-paper
4.0
Dec 5, 2022

Okay work environment

Recommend
CEO approval
Business Outlook

Pros

The company culture is great and the managers are very responsive.

Cons

Work accelerated quickly when the company acquired new contracts, and it became extremely overwhelming. They didn't hire enough people for an enormous influx of new clients, which diminished the quality of work for everyone.

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PAPER Response
3y
Thank you for taking the time to review your experience at Paper. In the past, we've been challenged with planning. To better support our tutors, we've hired a new Work-force Planning Expert to help us better prepare and align our hiring goals to future needs. We believe the creation of this new role will provide much-needed support to everyone.
Viewing 10 - 12 of 23 Reviews

Glassdoor has 841 PAPER reviews submitted anonymously by PAPER employees. Read employee reviews and ratings on Glassdoor to decide if PAPER is right for you.