PFL reviews

3.2

49% would recommend to a friend

(149 total reviews)
avatar

Dave Hawkins

34% approve of CEO

44% positive business outlook

PFL has an employee rating of 3.2 out of 5 stars, based on 149 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PFL employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

149 reviews
2.0
Mar 9, 2017

Good at first look, terrible once you're there

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Relatively autonomous schedule. Good coworkers as far as your peers go. Donuts on Thursdays?

Cons

I would say the cons outweigh the pros by far. Where to start? I guess where all the issues come from--management. The CEO does not create the kind of environment that fosters confidence and trust amongst his employees. This is a trickle down effect. It takes it's toll on middle management and that takes a toll on their teams. At the end of the day, no one's input matters because if it isn't what the CEO wants, the concept is squashed. This often leads to wasted time. Teams will begin working on a concept, only to have middle management or CEO nix the concept completely or do a total 180. It is very hard at PFL to feel like your work has value when so much time and energy goes into a project only to be brushed away or completely redone by middle or upper management. The turnover rate is extremely high and yet they can't guess why. Let's say you could swallow all of the above and still do your job day to day. A much bigger problem is that there is no where to advance at PFL. They are infamous for their lateral movement of people. They will create completely new roles, assign further duties and teams to someone, and yet there is no actual advancement. It's just a new title, not a promotion. The corporate structure at PFL is simple. CEO, 5-6 C suite managers, and team managers. The 5-6 C suite employees have all been there since college and aren't going anywhere, so unless you're going to move to "team lead," which is only relevant to one department, there's nowhere to advance. PFL will give you more responsibility with the promise of more pay in the future and then never deliver. I've watched them deny a raise of any kind (not even 3% to cover annual inflation) to some of the most hard working, intelligent people I've had the pleasure of working with. It's not valuing your employees and it's wrong. This company will keep getting employees because it's the only real business in a tiny town. People don't have much other option if they're looking to make a salary with benefits instead of working at a coffee shop. I think it's important to note that I'm not a disgruntled employee. I didn't get fired, left on good terms and learned some good stuff while I worked at PFL. But there are some serious management issues that have created a depressed culture at this institution. It's interesting, most of the people who seemed to enjoy their jobs at PFL were the employees who didn't ever come in much contact with upper management.

1.0
Aug 25, 2015
Recommend
CEO approval
Business Outlook

Pros

The building itself is beautiful. It maximizes the views (yet workers can't actually see the mountains from their cubes.) It's nice to have dogs at work too. It certainly saved me some headaches with my own dog. There are some truly talented people there, and at times I had a lot of fun with my coworkers. The pay is not horrible for Montana. The town is windy, but I actually liked Livingston a lot. Would have stayed if there were other job opportunities. I did learn a how to use some cool programs like Photoshop and Adobe Acrobat. Every now and then the designer in my current company comes over to me and asks me advice! That's pretty cool.

Cons

It's not like a cult, it is a cult. Do some research to discover the origins of the company. Upper management uses fear and shame in order to motivate people. The CEO loves the pretty ladies, and you will see an inordinate number of them working there, at least for this part of Montana. Not saying there is anything sexual going on, at least I did not see any evidence. As a so so looking woman, I realized I was not going to advance at the company, so I had to jet. I have been working full-time for almost 10 years now, and I worked for a couple of great companies. PFL is definitely not one of them. If you have a family and are relocating, please keep in mind that the company presents well during an interview. They need worker bots to keep the company going. The company loses 1.1 employees for every one they hire. Ask about the turnover rate when interviewing. If you are part of a young family and are relocating, the stress of this job can, seriously, break up your marriage. Unless you are literally homeless and starving, I guarantee you there is something better out there. The turnover rate is more telling than any negative reviews here. No doubt some are obviously written by people that could not hack it, and it's just sour grapes. The no gossip policy is complete B.S.

2.0
Jul 6, 2018

Customer Advocate

Recommend
CEO approval
Business Outlook

Pros

The people you work with are fantastic. Working in a team environment helps get through the crazy busy days.

Cons

You will never be good enough. You can hit every number they give you, and yet it's not enough. The employees who are under-performing get moved where they want to. If you are a performing employee, they'll ride you in that position until you quit.

Viewing 7 - 9 of 149 Reviews

Glassdoor has 150 PFL reviews submitted anonymously by PFL employees. Read employee reviews and ratings on Glassdoor to decide if PFL is right for you.