Does POP MART pay their employees well?

According to anonymously submitted Glassdoor reviews, POP MART employees rate their compensation and benefits as 1.7 out of 5. Find out more about salaries and benefits at POP MART. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at POP MART?

18% of POP MART employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated POP MART 2.1 out of 5 for work life balance, 2.0 for culture and values and 1.9 for career opportunities.

What are the top reviewed jobs at POP MART?

Sales Associate (32) , Retail Sales Associate (9) , Retail Assistant (7) , Sales Assistant (4) , Assistant Manager (3) , Human Resources Business Partner HRBP (2) , Legal Counsel (2) , Manager (2) , Sales Lead (2) , Store Manager (2)

What are the pros of working at POP MART according to real employee reviews?

"Nice coworkers and you get to see cool figurines all day" ((in 10 reviews)); "Some pleasant and friendly colleagues" ((in 7 reviews)); "Very flexible hours, but it depends on the manager of your store!" ((in 4 reviews)); "driven culture with demanding KPIs." ((in 4 reviews)); "Great diverse work environment and friendly colleagues." ((in 3 reviews))

What are the cons of working at POP MART according to real employee reviews?

"management is bad" ((in 28 reviews)); "Everyone was constantly stressed by upper management and the corporation, with things that were hard to enforce in the store as well." ((in 9 reviews)); "Zero work life balance" ((in 6 reviews)); "Too few people working and low pay" ((in 5 reviews)); "Clear favoritism toward China staffs and personal friends of management, leading to unfair treatment and double standards." ((in 4 reviews))

What are the top reviewed POP MART locations?

Flushing , Los Angeles , New York , Glendale , Chicago , Staten Island , Dallas , Houston , Costa Mesa , Roseville , San Diego , Bellevue , Providence , Towson , Cherry Hill Mall

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POP MART

POP MART reviews

2.2

18% would recommend to a friend

(111 total reviews)

10% positive business outlook

Ratings by category

2.6

Diversity & inclusion

2.1

Work/Life balance

2.0

Culture & values

1.9

Career opportunities

1.8

Senior management

1.7

Compensation and benefits

POP MART has an employee rating of 2.2 out of 5 stars, based on 111 company reviews on Glassdoor which indicates that most employees have an average working experience there. The POP MART employee rating is 43% below average for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

111 reviews

4.0

Jun 3, 2026

Good team culture, but no benefits offered

Sales associate

Recommend

CEO approval

Business Outlook

Pros

good team culture and environment

Cons

no benefit at all minimal wage

3.0

May 29, 2026

Cool colleagues, but management is overbearing

Retail assistant

Recommend

CEO approval

Business Outlook

Pros

Cool colleuges nldnlndoqn adnldnl dlndlsnd

Cons

Overbearing management from HQ qndnlqdnl dladdlq nldldql

3.0

May 28, 2026

Great work environment but pay and commission lack competitiveness

Account manager

Recommend

CEO approval

Business Outlook

Pros

- Great people to work with - If you're into pop mart products you get free blind boxes monthly - Good for industry insight

Cons

- No flexibility - No commission for a sales role - Under market pay - No career growth

Viewing 10 - 12 of 111 Reviews

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Jobs at POP MART

Area Loss Prevention Agent

Retail Sales Associate

Retail Stock Coordinator

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POP MART

POP MART reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good team culture, but no benefits offered

Cool colleagues, but management is overbearing

Great work environment but pay and commission lack competitiveness

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