Does POP MART pay their employees well?

According to anonymously submitted Glassdoor reviews, POP MART employees rate their compensation and benefits as 1.7 out of 5. Find out more about salaries and benefits at POP MART. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at POP MART?

18% of POP MART employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated POP MART 2.1 out of 5 for work life balance, 2.0 for culture and values and 1.9 for career opportunities.

What are the top reviewed jobs at POP MART?

Sales Associate (32) , Retail Sales Associate (9) , Retail Assistant (7) , Sales Assistant (4) , Assistant Manager (3) , Human Resources Business Partner HRBP (2) , Legal Counsel (2) , Manager (2) , Sales Lead (2) , Store Manager (2)

What are the pros of working at POP MART according to real employee reviews?

"Nice coworkers and you get to see cool figurines all day" ((in 10 reviews)); "Some pleasant and friendly colleagues" ((in 7 reviews)); "Very flexible hours, but it depends on the manager of your store!" ((in 4 reviews)); "driven culture with demanding KPIs." ((in 4 reviews)); "Great diverse work environment and friendly colleagues." ((in 3 reviews))

What are the cons of working at POP MART according to real employee reviews?

"management is bad" ((in 28 reviews)); "Everyone was constantly stressed by upper management and the corporation, with things that were hard to enforce in the store as well." ((in 9 reviews)); "Zero work life balance" ((in 6 reviews)); "Too few people working and low pay" ((in 5 reviews)); "Clear favoritism toward China staffs and personal friends of management, leading to unfair treatment and double standards." ((in 4 reviews))

What are the top reviewed POP MART locations?

Flushing , Los Angeles , New York , Glendale , Chicago , Staten Island , Dallas , Houston , Costa Mesa , Roseville , San Diego , Bellevue , Providence , Towson , Cherry Hill Mall

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POP MART

POP MART reviews

2.2

18% would recommend to a friend

(111 total reviews)

10% positive business outlook

Ratings by category

2.6

Diversity & inclusion

2.1

Work/Life balance

2.0

Culture & values

1.9

Career opportunities

1.8

Senior management

1.7

Compensation and benefits

POP MART has an employee rating of 2.2 out of 5 stars, based on 111 company reviews on Glassdoor which indicates that most employees have an average working experience there. The POP MART employee rating is 43% below average for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

111 reviews

3.0

Jun 30, 2026

Great colleagues but disorganized higher management

Retail assistant

Recommend

CEO approval

Business Outlook

Pros

really nice store and great colleagues

Cons

higher management was quite disorganised and faced many issues with management of store

2.0

Jun 29, 2026

Pathetic management

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Product is easy to move around. The characters are cute and fun

Cons

Management is rude. Seems like the higher you go up the ladder, they’re worse. Head office workers didn’t even introduce themselves and started scavenging through the cabinets below. When confronted about not going through it all they said was “we’re head office” as if we’re meant to know that One regional manager said to an assistant manager to not talk back to her. They’re just very aggressive. There’s a manager who doesn’t follow the ROTA draft and purposefully makes it hard for people

1.0

Jun 29, 2026

Paid breaks can't outweigh awful management and gaslighting

Sales associate

Recommend

CEO approval

Business Outlook

Pros

1 hour break paid which was nice

Cons

The management is awful and they gaslight you constantly. They bait people to work there for their own benefit. Disgusting

Viewing 4 - 6 of 111 Reviews

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Jobs at POP MART

Area Loss Prevention Agent

Retail Sales Associate

Retail Stock Coordinator

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POP MART

POP MART reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great colleagues but disorganized higher management

Pathetic management

Paid breaks can't outweigh awful management and gaslighting

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