POP MART reviews

2.2

18% would recommend to a friend

(111 total reviews)

10% positive business outlook

POP MART has an employee rating of 2.2 out of 5 stars, based on 111 company reviews on Glassdoor which indicates that most employees have an average working experience there. The POP MART employee rating is 43% below average for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

111 reviews
1.0
May 26, 2026

It's Questionable

Recommend
CEO approval
Business Outlook

Pros

- Some customers you meet are great and make the job fun - Great place if you want to do absolutely nothing and get paid for it. - Staff benefit is a random blind box chosen by head office. 9/10 times it'll be something you probably don't like.

Cons

- Stores are filled with clicks, if you're not in it, it can feel isolating and make your job harder as co-workers are less likely to help you and look annoyed/agitated when you do need help. - Favourites get special treatment and bad behaviours overlooked. While also being the only ones considered for different shift times (early finishes etc.) and upcoming opportunities. - Only certain employees are informed of key things happening in the store when all employees should be aware of what's happening - Communication is terrible at best - There are cameras everywhere in the store, which is good for loss prevention, however management/Head office (Both in Aus and China) will sit down and watch the cameras to see what employees are doing. Fun for those who want to have the feeling of being a reality TV show due to all the cameras watching you - Co-workers are more interested in talking to each other rather than greeting and helping customers. - Co-workers are extremely disinterested in assisting customers and don't know how to actively showcase their products. - Slow due to demand for products dying down - No staff discount and you're not allowed to shop at your own store. - Standing on hard floor for long periods of time without any anti-fatigue mats causes lots of days with sore feet.

Viewing 13 - 15 of 111 Reviews

Glassdoor has 123 POP MART reviews submitted anonymously by POP MART employees. Read employee reviews and ratings on Glassdoor to decide if POP MART is right for you.