Does POP MART pay their employees well?

According to anonymously submitted Glassdoor reviews, POP MART employees rate their compensation and benefits as 1.7 out of 5. Find out more about salaries and benefits at POP MART. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at POP MART?

18% of POP MART employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated POP MART 2.1 out of 5 for work life balance, 2.0 for culture and values and 1.9 for career opportunities.

What are the top reviewed jobs at POP MART?

Sales Associate (32) , Retail Sales Associate (9) , Retail Assistant (7) , Sales Assistant (4) , Assistant Manager (3) , Human Resources Business Partner HRBP (2) , Legal Counsel (2) , Manager (2) , Sales Lead (2) , Store Manager (2)

What are the pros of working at POP MART according to real employee reviews?

"Nice coworkers and you get to see cool figurines all day" ((in 10 reviews)); "Some pleasant and friendly colleagues" ((in 7 reviews)); "Very flexible hours, but it depends on the manager of your store!" ((in 4 reviews)); "driven culture with demanding KPIs." ((in 4 reviews)); "Great diverse work environment and friendly colleagues." ((in 3 reviews))

What are the cons of working at POP MART according to real employee reviews?

"management is bad" ((in 28 reviews)); "Everyone was constantly stressed by upper management and the corporation, with things that were hard to enforce in the store as well." ((in 9 reviews)); "Zero work life balance" ((in 6 reviews)); "Too few people working and low pay" ((in 5 reviews)); "Clear favoritism toward China staffs and personal friends of management, leading to unfair treatment and double standards." ((in 4 reviews))

What are the top reviewed POP MART locations?

Flushing , Los Angeles , New York , Glendale , Chicago , Staten Island , Dallas , Houston , Costa Mesa , Roseville , San Diego , Bellevue , Providence , Towson , Cherry Hill Mall

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POP MART

POP MART reviews

2.2

18% would recommend to a friend

(111 total reviews)

10% positive business outlook

Ratings by category

2.6

Diversity & inclusion

2.1

Work/Life balance

2.0

Culture & values

1.9

Career opportunities

1.8

Senior management

1.7

Compensation and benefits

POP MART has an employee rating of 2.2 out of 5 stars, based on 111 company reviews on Glassdoor which indicates that most employees have an average working experience there. The POP MART employee rating is 43% below average for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

111 reviews

1.0

Jul 15, 2026

Micromanagement and constant surveillance create a toxic culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are none. This place is the worst.

Cons

Surveillance state tactics. They're always watching you with their AI camera garbage. Micromanage to a degree I have never seen before. Everything needs a sign off, with a picture, with a thumbs up in one of the 20 plus chats you'll be forced to use. One boss? Try like five, at least. Pop in visits are the norm. Discounts? You can't even buy product at your home store. So no, no discounts. But be sure to use your membership at other stores if you must purchase something, that way they can track you.

2.0

Jun 9, 2026

Free blind box perks can't outweigh toxic environment

Sales associate

Recommend

CEO approval

Business Outlook

Pros

free blind box per month

Cons

Toxic work environment, aggressive behavior from management, put in danger by district manager

4.0

May 25, 2026

Great perks but relaxed rules challenge younger staff

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Fun, easy and really great perks. Company is generous

Cons

Younger staff is tricky because the company is really relaxed about rules practically there everyday for long hours

Viewing 19 - 21 of 111 Reviews

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Jobs at POP MART

Area Loss Prevention Agent

Retail Sales Associate

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POP MART

POP MART reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Micromanagement and constant surveillance create a toxic culture

Free blind box perks can't outweigh toxic environment

Great perks but relaxed rules challenge younger staff

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Jobs at POP MART

POP MART reviews FAQs

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