Toxic management and poor training! Do not apply!
Pros
Decent starting pay. Some patients are awesome and I'll miss interacting with them.
Cons
EVERYTHING! Management is toxic and aggressive. Very poor training, training is only 1 week plus 1-2 EPIC training day(s). You are thrown at the front desk within 3 weeks and expected to manage 40+ patients a day plus phones and the EPIC + Leading Reach queue all alone. Company refuses to hire a second PSC to help you, They expect you to run everything alone. When I asked questions or needed clarification on things the person training me was hostile and rude, stating "I can't babysit you". They made up lies and fired me after 3 weeks of working here. There was no warning, no write up, nothing. Just lies, sabotage, and fired me just to get rid of me because I told my concerns to HR and gave suggestions on how to improve things. APPLICANTS BEWARE!!! THIS PLACE IS SETTING YOU UP FOR FAILURE!!! LOOK ELSEWHERE FOR OTHER JOBS!!!