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      PagerDuty

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      PagerDuty reviews

      3.6

      63% would recommend to a friend

      (489 total reviews)
      avatar

      Jennifer Tejada

      62% approve of CEO

      40% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.9

      Work/Life balance

      3.8

      Culture & values

      3.8

      Compensation and benefits

      3.5

      Career opportunities

      3.0

      Senior management

      PagerDuty has an employee rating of 3.6 out of 5 stars, based on 489 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PagerDuty employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      489 reviews
      5.0
      Oct 18, 2019

      Like a breath of fresh air!

      Facilities manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I came to PagerDuty from another company that was basically toxic and the complete opposite in every way, so believe me when I say that I truly appreciate the (genuine) transparency, ethics and values being demonstrated by the leadership at PagerDuty. This is a very humanistic organization that places tremendous value on diversity, inclusion, and wellness. There are great benefits such as free daily catered lunches, and health insurance coverage that starts on your first day. Our offices are thoughtfully designed, great places to work. Employees are encouraged to speak up and be heard, and provide ideas for improvement. It is an exciting time for the company, having just gone public and we are growing by leaps and bounds.

      Cons

      Being a growth company means that there are some processes that have not quite caught up, and there are some individuals who are stuck in a small company mindset. This is only natural and surely will get better.

      avatar
      PagerDuty Response
      6y
      Thank you very much for taking the time to write this review! We are very proud of the diverse and inclusive workplace culture we have created here at PagerDuty, and love that it is something you value as well. It's important to our Leadership team that we retain this culture, along with remaining as transparent as possible, with events like our CEO Jennifer Tejada's "Ask Me Anything" sessions. As we scale, documenting and updating our processes will be essential for our continued success. It is certainly an area we will continue to focus on so that we can help inspire our team to grow without limits!
      5.0
      Oct 18, 2019

      Company going places!

      Order management specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Constant change as the company is expanding brings new opportunities to learn new things. Great team spirit and culture. Opinions are valued.

      Cons

      Adjusting traditional working style as company is global, so re-align job behaviours.

      5.0
      Oct 17, 2019

      Exciting and challenging

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great market opportunity. Everyone is excited about the mission and the chance to make a difference. I learn something new everyday about either my company or the industry.

      Cons

      Rapid growth creates growing pains. This is unavoidable and hopefully we continue to fix them as we are able.

      Viewing 370 - 372 of 489 Reviews
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      ReviewsPagerDuty reviews

      Glassdoor has 536 PagerDuty reviews submitted anonymously by PagerDuty employees. Read employee reviews and ratings on Glassdoor to decide if PagerDuty is right for you.