PagerDuty reviews

3.7

65% would recommend to a friend

(489 total reviews)
avatar

Jennifer Tejada

65% approve of CEO

41% positive business outlook

PagerDuty has an employee rating of 3.7 out of 5 stars, based on 489 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PagerDuty employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

489 reviews
4.0
Feb 25, 2025

Big company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Love how many employee resource groups there are, few wellness days a year where company shuts down, above average pay, great team mates, career progression opportunities

Cons

Not very flexible with working hours especially due to timezone differences, very hustle culture, how good a team is varies by department, doesn't seem to be consistent across the company.

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PagerDuty Response
1y
Thank you for taking the time to share your detailed feedback. We’re glad you enjoy our global employee resource groups, Dutonian wellness days, competitive pay, and career progression opportunities, as well as the collaborative spirit of our Dutonians - truly aligns to our value of #RunTogether! Thank you for your feedback regarding flexibility and consistency across departments. We have recently implemented Monday.com as a centralized platform to track departmental goals and provide greater transparency around key metrics. We have rolled out a Getting Work Done playbook that offers guidelines for engaging with colleagues across time zones. We strive to provide employees with the tools necessary to maintain work/life integration and encourage you to discuss this feedback with your direct manager and/or HRBP if needed. Your insights are invaluable as we strive to continuously improve, and we welcome any further suggestions you might have.
5.0
Feb 19, 2025

Great Place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Great career opportunities -Strong company values -Strong product strategy

Cons

none that I can think of!

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PagerDuty Response
1y
Thank you for taking the time to share your feedback. We’re delighted to hear that after more than six years, you continue to see our company as a great place to work! It’s especially rewarding to know that our strong company values, career opportunities, and product strategy have positively influenced your experience here. We appreciate your ongoing commitment and are proud to have you as part of our team. Your feedback inspires us to continue refining our practices and delivering a supportive, dynamic work environment. Thank you once again, and we look forward to many more years of shared success together!
1.0
Feb 19, 2025

Horrible Managment

Recommend
CEO approval
Business Outlook

Pros

I struggle to find any!

Cons

Leadership is lacking in a huge way! There are people leading Teams that have absolutely know business managing people and are totally unqualified to do so. More lay offs and zero communication from the top down. I worry every day if I will have a job the following week and my manager cancels every meeting. Our entire Team feels in the dark with more layoffs looming.

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PagerDuty Response
1y
Thank you for taking the time to share your feedback. Ensuring that our leadership team is equipped to navigate challenges and support our employees is a priority for us. We have management development programs in place to enable and equip our managers. We encourage you to reach out to your HRBP to share any additional feedback.
Viewing 55 - 57 of 489 Reviews

Glassdoor has 536 PagerDuty reviews submitted anonymously by PagerDuty employees. Read employee reviews and ratings on Glassdoor to decide if PagerDuty is right for you.