PagerDuty reviews

3.7

65% would recommend to a friend

(489 total reviews)
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Jennifer Tejada

65% approve of CEO

41% positive business outlook

PagerDuty has an employee rating of 3.7 out of 5 stars, based on 489 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PagerDuty employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

489 reviews
4.0
Nov 10, 2024

Overall great experience

Recommend
CEO approval
Business Outlook

Pros

- People love the product - Hire great people

Cons

- Takes long for things to get done - Very hierarchical decision making

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PagerDuty Response
1y
Thank you for your feedback! It’s great to hear that our product is so well-loved and that you appreciate the talent and dedication of your colleagues. Thank you for your feedback regarding decision-making processes and the time it can take to execute tasks. We are committed to finding ways to streamline and empower teams- it is a priority for us. We appreciate your input and your commitment to helping us improve. Thank you for being a part of the team!
5.0
Nov 1, 2024
Recommend
CEO approval
Business Outlook

Pros

It seems like I just started yesterday - time flies when you are having fun. I have to be at a company that has products valued by it's customers, has a great culture and great people - these are all the reasons I stay at PD. It's invigorating to be a part of a growth company and have the opportunity to keep learning.

Cons

PD is a company that has been growing every year since it's inception, which is great. We are not as nimble and agile as we used to be, however we continue to look for ways to move faster.

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PagerDuty Response
1y
Thank you for your thoughtful review! It’s fantastic to hear how much you value being part of PagerDuty and that our culture, people, and customer-loved products resonate with you. Your excitement about learning and contributing to a growth company is exactly the kind of passion that drives our success. Thank you for your feedback. We strive to be intentional with how we cultivate our culture as we grow, scale, and transform. Your perspective is invaluable, and we’re thrilled to have you as part of the team!
5.0
Oct 20, 2024

Great Company Culture

Recommend
CEO approval
Business Outlook

Pros

PagerDuty invests in their employees and it's a great place to work and grow. Benefits from Day 1 for FTE and excellent coverage

Cons

Too many internal meetings and heavy Slack usage (some things should remain on email).

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PagerDuty Response
1y
Thank you for your thoughtful feedback! It’s wonderful to hear that you feel PagerDuty is a great place to work and grow, and that our investments in employees and comprehensive benefits make a positive impact. Thank you for your feedback about internal meetings and Slack usage. Striking the right balance between communication tools is something we’re continuously working on to ensure productivity remains high without becoming overwhelming. Your advice to management is much appreciated, and it’s encouraging to hear your enthusiasm for both the product and the people. Thanks for being an important part of the team!
Viewing 70 - 72 of 489 Reviews

Glassdoor has 536 PagerDuty reviews submitted anonymously by PagerDuty employees. Read employee reviews and ratings on Glassdoor to decide if PagerDuty is right for you.