PagerDuty reviews

3.7

65% would recommend to a friend

(489 total reviews)
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Jennifer Tejada

65% approve of CEO

41% positive business outlook

PagerDuty has an employee rating of 3.7 out of 5 stars, based on 489 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PagerDuty employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

489 reviews
5.0
Nov 18, 2024
Recommend
CEO approval
Business Outlook

Pros

Great people and good career opportunities

Cons

Upper management seems a bit lost sometimes

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PagerDuty Response
1y
Thank you for taking the time to share your feedback and for the 5-star review! We’re happy to hear that you value the great people and career opportunities here. Thank you for your feedback. We are continuing to evolve on how information is cascaded throughout the organization to ensure better alignment and clarity around our overall goals. Events like our company kickoffs and town halls are also key opportunities for us to provide clear guidance and communicate the direction we’re heading as an organization. We’re committed to making these moments impactful and ensuring everyone feels aligned and informed. Thank you again for your feedback—it helps us grow and improve as we continue to build a great place to work!
4.0
Nov 13, 2024
Recommend
CEO approval
Business Outlook

Pros

- Really good people with a positive and friendly way of being; - My manager is the best manager in the world.

Cons

- Elixir or Ruby; - Too much bureaucracy in the promotion process.

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PagerDuty Response
1y
Thank you for sharing your feedback! It’s fantastic to hear how much you appreciate your colleagues’ positivity and friendliness—and it sounds like your manager is truly making a difference in your experience, which is wonderful to know. Thank you for your feedback regarding the promotion process. Feedback like yours is incredibly helpful as we refine these processes. Thank you for being part of the team and contributing to our culture!
4.0
Nov 11, 2024
Recommend
CEO approval
Business Outlook

Pros

The people are great, cant complain about that.

Cons

PagerDuty has the most difficult internal processes, zero alignment.

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PagerDuty Response
1y
Thank you for sharing your feedback. We're glad to hear that you value the people at PagerDuty—it’s something we’re incredibly proud of. Thank you for your feedback regarding our internal processes and alignment. As we grow, improving how we collaborate and streamline operations is a top priority. Your feedback helps us identify areas where we can do better, and we’re committed to making meaningful improvements. Thank you for being a part of the team and contributing to our journey forward.
Viewing 67 - 69 of 489 Reviews

Glassdoor has 536 PagerDuty reviews submitted anonymously by PagerDuty employees. Read employee reviews and ratings on Glassdoor to decide if PagerDuty is right for you.