PagerDuty reviews

Hello and thank you for sharing your feedback, concerns and the areas you believe that we can improve as an organization. We would like to remind you that PD has a policy against and does not tolerate discrimination, harassment, favoritism, or retaliation. PagerDuty is committed to an environment where open, honest communications are the expectation, not the exception. We want our employees to feel comfortable in approaching their management in instances where they believe violations of policies or standards have occurred. However, in situations where they prefer to not engage their management they are encouraged to use the EthicsPoint hotline, hosted by a third-party hotline provider, to submit an anonymous report. They may also contact an HR Business Partner. We value your feedback to help us improve our processes. We have made recent Sales Enablement training investments internally to continue to improve how our current Sales Organization and new hires engage with customers strategically, and to drive consistent standards internally. This training investment will also improve how we onboard and ramp our salesforce. Additionally, PagerDuty continuously evaluates our compensation structure to remain competitive in the market. PagerDuty has always championed the customer, this is why we consider this our first and foremost company value. In Q2, PagerDuty advanced our generative AI offerings, expanding the Operations Cloud to address our customers’ top priorities – to protect and grow revenue, reduce operating costs and mitigate risk. We continue to accelerate momentum with our new products in our enterprise customer segment, which remains engaged. Our sales team is an important part of the customer feedback loop and we encourage you to share your experience and feedback with your Marketing and Customer Success counterparts so that we can continue to #runtogether in supporting our Customers. We take all concerns seriously and will address them accordingly. We are committed to creating an environment where all employees feel included, engaged and productive.