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      Palco

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      Palco reviews

      3.2

      43% would recommend to a friend

      (69 total reviews)

      Alicia Paladino-Leis

      72% approve of CEO

      29% positive business outlook

      Ratings by category

      3.0

      Diversity & inclusion

      3.0

      Work/Life balance

      2.8

      Culture & values

      2.8

      Career opportunities

      2.7

      Senior management

      2.4

      Compensation and benefits

      Palco has an employee rating of 3.2 out of 5 stars, based on 69 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Palco employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      69 reviews
      1.0
      Feb 2, 2017

      Account Manager

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary was pretty decent and work hours;

      Cons

      no incentives; upper management not approachable; no feedback on performance; no internal structure; lacks accountability internally

      Palco Response
      9y
      Palco, Inc. strives to live by its core values, and one of them is "Accountability". This means being accountable for one's own work, applying the feedback that is given during coaching's and learning the materials provided to do the job at hand. This can be a challenge if one is not used to working as autonomously as this position requires. We will continue to improve our internal structure to provide the best work environment and customer service experience.
      2.0
      Jan 18, 2015

      A waste of time

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get to meet and help many interesting individuals who really need the assistance of a caregiver. It is a fulfilling job knowing that individuals are helped to live as independent as they can, even with moderate to severe physical and mental health disabilities. The pay is great.

      Cons

      The policy and procedures constantly fluctuate. There is no set standard of rules to follow. They change them weekly to fit whatever is currently happening at that time. The rules are changed so much and the hours are cut so bad that it becomes very difficult to do the job. Too much micro managing.

      Palco Response
      10y
      Due to the fluctuating number of individuals we serve in a given area, our needs change along with them. Unfortunately, there are times when an employee’s hours and/or territory needs to be adjusted to keep up with the fluctuating volume of individuals we serve in a specified area. We realize that this can be difficult at times, but we do our best to strike a balance that works best for both those we serve and our employees.
      3.0
      Jan 8, 2026

      Micromanaging , poor pay

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Support varies depending on the issue being addressed. Work from home

      Cons

      Micromanaging + overload + poor pay and Manager communication can be rude and dismissive, especially when feedback or concerns are raised. There is an expectation for employees to agree without question, and responses can feel indirectly threatening while being framed as “professional.” When support is needed, the tone is often disrespectful, and employees are treated more like machines than people. Compensation does not align with the workload, expectations, or the level of treatment received.

      Viewing 7 - 9 of 69 Reviews
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      ReviewsPalco reviews

      Glassdoor has 76 Palco reviews submitted anonymously by Palco employees. Read employee reviews and ratings on Glassdoor to decide if Palco is right for you.