Paperless Post reviews

3.4

58% would recommend to a friend

(68 total reviews)

James Hirschfeld

57% approve of CEO

53% positive business outlook

Paperless Post has an employee rating of 3.4 out of 5 stars, based on 68 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paperless Post employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

68 reviews
2.0
Sep 29, 2017

Painful Changes, Uncertainty, Challenges

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Generous PTO and benefits package - Office space is comfortable and well stocked with new technology and snacks. - Demeanor is generally amicable and positive, and the majority of employees across all teams are friendly and relatively young, which is a perk for any prospective hires looking for relate-able and smart coworkers. - Paperless has collected some extremely talented people over the years and it can be very motivating to join and learn from them and see their talents in action. - Fun events, hosted speaking engagements and talks keep people engaged, and may provide opportunities for someone to make a few connections in their respective field outside of the company.

Cons

- Morale has been very low as a result of large and sudden layoffs. Having to say goodbye to talented friends was very hard. People continue to leave either from continued layoffs or voluntarily as a result of the lost sense of security or potential. Some felt betrayed by the effects of a... - Confusing strategic shift. Paperless is helmed by a tiny, isolated management group. They are all either friends from school or family. They are unaccountable, unrelatable to those other than themselves, and resort to using middle-tier roles as a buffer to communicate what are perceived as capricious project decisions. Changes to the company direction are sweeping and announced after the fact. - "Startup" vibe is gone, and the sense of explosive growth and challenging 'we can do it' attitude once shared by all has waned, replaced with fatigue from fear-of-being-downsized. Fewer people sense rewards in 'digging deep' or putting in the extra time as before. Fewer hope for raises or advancement. - Career advancement seems to have been a perennial challenge for the company. Systems are in place to 'look for' and discuss opportunities for advancement, but even team managers do not seem to know when opportunities for advancement will emerge, are unwilling or unable to plan out future roles. Too often, hopeful and competent employees are beat out by a shiny new hire filling the role above them. Maybe that will be you. Maybe that will happen to you. See what I mean?

1.0
May 9, 2017

Stubbornly weak leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salary and benefits are good. Some people care.

Cons

Everything is painfully unprofessional thanks mainly to a callow, superficial engineering/product leadership team, and favoritism is rampant. Even the fraternization rules have been cultivated around a specific relationship between managers that are repeatedly promoted despite numerous complaints by their team members. This kind of blatant unprofessionalism has become personal because it has now cost people their jobs. In the end, they get away with giving lip service to HR, and anyone who challenges them is fired or quietly goes away.

Viewing 4 - 6 of 68 Reviews

Glassdoor has 71 Paperless Post reviews submitted anonymously by Paperless Post employees. Read employee reviews and ratings on Glassdoor to decide if Paperless Post is right for you.