Does Parts Town pay their employees well?

According to anonymously submitted Glassdoor reviews, Parts Town employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Parts Town. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Parts Town?

58% of Parts Town employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Parts Town 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Parts Town?

Customer Service Representative (19) , Warehouse Associate (9) , Customer Experience Specialist (4) , Customer Service Representative (CSR) (4) , Distribution Center Specialist (4) , Manager (4) , Parts Expert (3) , Purchasing Specialist (3) , Warranty Specialist (3) , Accounts Payable Specialist (2) , Analyst (2) , Customer Service (2) , Customer Solutions Specialist (2) , DC Associate (2) , Director (2)

What are the pros of working at Parts Town according to real employee reviews?

"The culture is great in IT" ((in 33 reviews)); "great people to work with" ((in 25 reviews)); "Benefits are good but not great." ((in 22 reviews)); "Coworkers were cool, employees were OK." ((in 6 reviews)); "Core values are not only important they are the culture and actually practiced." ((in 6 reviews))

What are the cons of working at Parts Town according to real employee reviews?

"Low pay and hard to move up." ((in 19 reviews)); "Bad place to work at the warehouse area, bad management, they care only for their area not for the company." ((in 18 reviews)); "Upper management and supervisors are clueless." ((in 6 reviews)); "Also, training could be improved – not necessarily the initial orientation training, but it would be good to have more “refresher” courses available to new (and “old”) team members." ((in 5 reviews)); "Major Favoritism" ((in 4 reviews))

What are employees saying about Parts Town layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Parts Town layoffs and their outlook for job security at Parts Town in 2026.

What are the top reviewed Parts Town locations?

Addison , Fort Wayne , Chicago , Carol Stream , Lombard , Lewisville , Bellevue

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Parts Town

Parts Town reviews

3.4

58% would recommend to a friend

(211 total reviews)

Steve Snower

66% approve of CEO

56% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Culture & values

3.4

Work/Life balance

3.3

Compensation and benefits

3.3

Career opportunities

3.2

Senior management

Parts Town has an employee rating of 3.4 out of 5 stars, based on 211 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Parts Town employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

211 reviews

2.0

Sep 17, 2024

Changes not made for the better

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Decent entry level call center work

Cons

Recent changes made by leadership made working here a terrible experience.

Parts Town Response

We're sorry to hear your experience didn't live up to your expectations. We'd like to know more to learn how we could have better supported you! Please reach out to our Talent team - Talent@partstown.com.

3.0

Sep 16, 2024

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Associates are friendly peers are also fun

Cons

Politics are atrocious here if you don’t know someone important your an easy target

Parts Town Response

Thanks so much for sharing your honest feedback. We'd love to learn more about your experience with Parts Town! Please reach out to our Talent team (talent@partstown.com) at your earliest convenience.

4.0

Sep 12, 2024

A rarity

Director

Recommend

CEO approval

Business Outlook

Pros

Innovative, collaborative, & friendly environment

Cons

Current systems create inefficiencies, instead of increasing productivity

Parts Town Response

Thank you for sharing your positive experience! We're glad you're enjoying our culture. As Innovation is one of our core values, we're continuously looking for ways to improve our processes. We'd love to hear more about your perspective! Please reach out to our Talent team (talent@partstown.com).

Viewing 34 - 36 of 211 Reviews

Jobs at Parts Town

Warehouse Associate (Climate-Controlled Facility) Shifts: 8:30 AM – 5:00 PM & 9:30 AM – 6:00 PM

Warehouse Associate (Climate Controlled Facility) Shifts- 8:30 AM - 5:00 PM & 9:30 AM - 6:00 PM

Human Resource Assistant

Warehouse Associate (Climate-Controlled Facility) Shift: 11:30 AM – 8:00 PM

OSD and Inventory Control Supervisor