Does Parts Town pay their employees well?

According to anonymously submitted Glassdoor reviews, Parts Town employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Parts Town. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Parts Town?

58% of Parts Town employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Parts Town 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Parts Town?

Customer Service Representative (19) , Warehouse Associate (9) , Customer Experience Specialist (4) , Customer Service Representative (CSR) (4) , Distribution Center Specialist (4) , Manager (4) , Parts Expert (3) , Purchasing Specialist (3) , Warranty Specialist (3) , Accounts Payable Specialist (2) , Analyst (2) , Customer Service (2) , Customer Solutions Specialist (2) , DC Associate (2) , Director (2)

What are the pros of working at Parts Town according to real employee reviews?

"The culture is great in IT" ((in 30 reviews)); "Mostly great people work there" ((in 23 reviews)); "Their benefits are great and an amazing Account Team in Toronto." ((in 22 reviews)); "Core values are not only important they are the culture and actually practiced." ((in 6 reviews)); "advancement opportunities" ((in 5 reviews))

What are the cons of working at Parts Town according to real employee reviews?

"Bad place to work at the warehouse area, bad management, they care only for their area not for the company." ((in 19 reviews)); "Low pay and hard to move up." ((in 18 reviews)); "Upper management and supervisors are clueless." ((in 4 reviews)); "This company truly used to care about employees, but slowly sinked into being too greedy to care anymore." ((in 4 reviews)); "Major Favoritism" ((in 4 reviews))

What are employees saying about Parts Town layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Parts Town layoffs and their outlook for job security at Parts Town in 2026.

What are the top reviewed Parts Town locations?

Addison , Fort Wayne , Chicago , Carol Stream , Lombard , Lewisville , Bellevue

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Parts Town

Parts Town reviews

3.4

58% would recommend to a friend

(211 total reviews)

Steve Snower

66% approve of CEO

56% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Culture & values

3.4

Work/Life balance

3.3

Compensation and benefits

3.3

Career opportunities

3.2

Senior management

Parts Town has an employee rating of 3.4 out of 5 stars, based on 211 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Parts Town employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

211 reviews

4.0

Oct 15, 2019

Good place to work

Accounts payable specialist

Recommend

CEO approval

Business Outlook

Pros

Good managers and culture make work fun

Cons

low pay and high turnover

3.0

Oct 1, 2019

A Good Place to Work with Good Culture

Distribution center specialist

Recommend

CEO approval

Business Outlook

Pros

Culture, Teamwork, Friendly Coworkers, Active Roles, Opportunities to Move around

Cons

Management doesn't listen to advice on bad employees that shouldn't work there, Too quick to judge on an Accident, Pay not enough especially living in illinois

2.0

Aug 27, 2019

Fun culture, Low pay and mediocre benefits.

Sales

Recommend

CEO approval

Business Outlook

Pros

The "worker bees" are friendly and make the days enjoyable. There is an effort to make the culture anti-corporate which is refreshing.

Cons

The leadership is quite aloof and unsociable. Very low pay in comparison to other businesses of this considerable size. The medical insurance is a poor choice of companies with very narrow in-network choices - so more $ coming out of your own pocket to maintain a good doctor. There's much bragging about job opportunities when in reality most all are low level positions. The employee cubes are the size of a bathroom stall. Vacation and sick pay are all considered as one so beware when your told you have XX amount of vacation days. That is an incredibly misleading hiring benefit practice. Also, staff is solicited to give positive reviews so beware of what you see listed.

Viewing 157 - 159 of 211 Reviews

Jobs at Parts Town

Warehouse Associate (Climate-Controlled Facility) Shifts: 8:30 AM – 5:00 PM & 9:30 AM – 6:00 PM

Warehouse Associate (Climate Controlled Facility) Shifts- 8:30 AM - 5:00 PM & 9:30 AM - 6:00 PM

Human Resource Assistant

Warehouse Associate (Climate-Controlled Facility) Shift: 11:30 AM – 8:00 PM

OSD and Inventory Control Supervisor