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Parts Town

Engaged Employer

Parts Town reviews

3.4

58% would recommend to a friend

(211 total reviews)

Steve Snower

66% approve of CEO

56% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Culture & values

3.4

Work/Life balance

3.3

Compensation and benefits

3.3

Career opportunities

3.2

Senior management

Parts Town has an employee rating of 3.4 out of 5 stars, based on 211 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Parts Town employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Reviews by job title

211 reviews
1.0
Jan 13, 2020

Worst experience of my life.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Sometimes the company throws fun events for employees

Cons

My manager was psychologically abusive. Any time something would go wrong, he would find a way to blame me for it. Whenever I tried to point out that out, he would deflect by insisting that his *intentions* were pure. When I finally tried to speak up about it, I was punished with a “culture violation” for not being supportive enough (this is a three-strikes rule, and can be grounds for termination). When that happened, I wanted to curl up and die. I felt totally alienated by entire company, including the HR department.

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Parts Town Response
6y
We’re sorry to hear that you had a negative experience as part of our team. This is never our intention and if you’re open to it, we would appreciate an opportunity to hear from you how you feel we could have supported you differently during your time here. We genuinely hope you’ve found a company and role that meets your needs. Our goal always is to foster an inclusive, open & honest work environment. If you’re open to a conversation please reach out to the Talent Team at talent@partstown.com.
5.0
Dec 4, 2019

The Culture is Amazingly Real

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The culture is exactly how you would envision it from reading their website. Every one is so nice and kind and I love working there. Being able to say you love your job is an incredible thing.

Cons

The only thing I do not enjoy about Parts Town is that your sick days are incorporated in your PTO, so you can lose a day of PTO cause you are sick and also get punished by the possibility of reduced time share and less vacation time or time you could of taken off for a doctors appointment or to be with family.

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Parts Town Response
6y
Thanks for rocking out this 5-star review! We are so happy to hear you love being part of the team. Thanks for your feedback on the PTO policy. A couple years ago we had separate Sick and Time Away policies. Since "sick time" can't be rolled over what we were finding is that team members who weren't getting sick would loose those days off. We wanted to give our team as much flexibility as possible, which lead to us combining our Sick and Time Away into one PTO policy, This allows our team to use their days off of work any way they would like - whether it be taking a day off due to being sick, for a stay-cation, or going to Disney Land! If you're interested stop by the Talent Team and we're happy to chat more about the PTO policies.
5.0
Oct 25, 2019

Anonymous

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Parts Town has a truly unique culture and is a very fun place to work. They are constantly working on new and exciting ideas to continue to have a fun and laid back company culture despite the rapid growth. There are multiple committees that team members can be involved with if they are looking to pursue certain passions outside of their day to day jobs. Managers and co-workers are all incredibly friendly and laid back. They understand the value of "Thank You" and try their best to incorporate that between peers and other departments. There is a lot of opportunity for internal growth. As a rapidly growing company, there can be some internal competition for certain roles, but if you work hard and express interest, you will be given an opportunity to interview and learn more about the position

Cons

Parts Town is a very rapidly growing company. That comes with some growing pains such as added workload and stress. It can also have an impact on the culture and morale but overall managers and leaders do their best to continue hiring and maintaining the positive culture

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Parts Town Response
6y
Thanks for your review! We are growing and love to give opportunities to our team members to continue to grow in their careers. Like you shared, we definitely lean on our team members to work hard and raise their hand when roles open that interest them! We'll be sure to continue our Annual Team Member Survey. If you have specific benefits or perks you believe would make a positive impact on the team please email those ideas to talent@partstown.com.
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Glassdoor has 214 Parts Town reviews submitted anonymously by Parts Town employees. Read employee reviews and ratings on Glassdoor to decide if Parts Town is right for you.