Does Parts Town pay their employees well?

According to anonymously submitted Glassdoor reviews, Parts Town employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Parts Town. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Parts Town?

58% of Parts Town employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Parts Town 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Parts Town?

Customer Service Representative (19) , Warehouse Associate (9) , Customer Experience Specialist (4) , Customer Service Representative (CSR) (4) , Distribution Center Specialist (4) , Manager (4) , Parts Expert (3) , Purchasing Specialist (3) , Warranty Specialist (3) , Accounts Payable Specialist (2) , Analyst (2) , Customer Service (2) , Customer Solutions Specialist (2) , DC Associate (2) , Director (2)

What are the pros of working at Parts Town according to real employee reviews?

"The culture is great in IT" ((in 30 reviews)); "Mostly great people work there" ((in 24 reviews)); "Benefits are good but not great." ((in 18 reviews)); "Core values are not only important they are the culture and actually practiced." ((in 6 reviews)); "Free food." ((in 6 reviews))

What are the cons of working at Parts Town according to real employee reviews?

"Low pay and hard to move up." ((in 18 reviews)); "Bad place to work at the warehouse area, bad management, they care only for their area not for the company." ((in 18 reviews)); "Upper management and supervisors are clueless." ((in 5 reviews)); "Upper management seemed a little disorganized, hours weren’t the best" ((in 4 reviews)); "This company truly used to care about employees, but slowly sinked into being too greedy to care anymore." ((in 4 reviews))

What are employees saying about Parts Town layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Parts Town layoffs and their outlook for job security at Parts Town in 2026.

What are the top reviewed Parts Town locations?

Addison , Fort Wayne , Chicago , Carol Stream , Lombard , Lewisville , Bellevue

Parts Town reviews

3.4

58% would recommend to a friend

(211 total reviews)

Steve Snower

66% approve of CEO

56% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Culture & values

3.4

Work/Life balance

3.3

Compensation and benefits

3.3

Career opportunities

3.2

Senior management

Parts Town has an employee rating of 3.4 out of 5 stars, based on 211 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Parts Town employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

211 reviews

5.0

Feb 12, 2019

Parts town is the best place I have ever worked!

Dc team member

Recommend

CEO approval

Business Outlook

Pros

They take great care of their employees. Great benefits. Wonderful working atmosphere. Supervisors are there for you and want you to succeed and grow.

Cons

As much as I love parts town. The DC definitley needs more recognition.

Parts Town Response

7y

Thanks for the raving 5-star review! We agree that our Distribution Center supervisor's are top-notch and are pumped to hear about your amazing experience. Do you have ideas to recognize our Distribution Center Team? We want to hear them! Stop by the Talent Team or email talent@partstown.com.

5.0

Feb 4, 2019

PT is a great company!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Parts Town is a great company to work for! If you are looking to advance your career and grow within the company, this company is for you. Culture is what makes Parts Town unique. This company always has fun celebrations planned from anniversaries to employee appreciation events. Team members are consistently participating in fun competitions and a variety of other fun events. It is definitely one of the best companies I ever worked for. At Parts Town, I am able to have a work-life balance and enjoy my weekends off.

Cons

One of the best companies I have worked for!

Parts Town Response

7y

Thanks for the raving review! We’re happy to hear you’ve enjoyed the work-life balance we offer. It’s great to be a part of a company with people like yourself who embrace and help make our culture unique. We do like to have fun, that’s a key ingredient in our culture. In fact, our employee appreciation week is coming up in March!

5.0

Jan 2, 2019

Parts Town

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The most exciting thing about Parts Town that the culture is real! Not just only information on the website, but the way of life. Everyone tries to make their input; super helpful from day 1! The pleasant and up-to-date renovated facility, with a game room and a fitness center. Lots of events including giving back to the community that makes life at work even more fun! Definitely a place with lots of career opportunities. Highly recommended.

Cons

None so far

Parts Town Response

7y

WOW you've said it all - our culture is not just words on a wall, but a way of life. Thanks for your review! We're so happy to hear you are loving all the perks our facility has to offer. We know team members like you will help us preserve our culture as we continue to grow!

Viewing 163 - 165 of 211 Reviews

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Parts town is the best place I have ever worked!

PT is a great company!

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