Does Parts Town pay their employees well?

According to anonymously submitted Glassdoor reviews, Parts Town employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Parts Town. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Parts Town?

58% of Parts Town employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Parts Town 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Parts Town?

Customer Service Representative (19) , Warehouse Associate (9) , Customer Experience Specialist (4) , Customer Service Representative (CSR) (4) , Distribution Center Specialist (4) , Manager (4) , Parts Expert (3) , Purchasing Specialist (3) , Warranty Specialist (3) , Accounts Payable Specialist (2) , Analyst (2) , Customer Service (2) , Customer Solutions Specialist (2) , DC Associate (2) , Director (2)

What are the pros of working at Parts Town according to real employee reviews?

"The culture is great in IT" ((in 30 reviews)); "Mostly great people work there" ((in 22 reviews)); "Benefits are good but not great." ((in 21 reviews)); "Core values are not only important they are the culture and actually practiced." ((in 6 reviews)); "advancement opportunities" ((in 5 reviews))

What are the cons of working at Parts Town according to real employee reviews?

"Bad place to work at the warehouse area, bad management, they care only for their area not for the company." ((in 18 reviews)); "Low pay and hard to move up." ((in 16 reviews)); "Upper management seemed a little disorganized, hours weren’t the best" ((in 5 reviews)); "This company truly used to care about employees, but slowly sinked into being too greedy to care anymore." ((in 4 reviews)); "Major Favoritism" ((in 4 reviews))

What are employees saying about Parts Town layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Parts Town layoffs and their outlook for job security at Parts Town in 2026.

What are the top reviewed Parts Town locations?

Addison , Fort Wayne , Chicago , Carol Stream , Lombard , Lewisville , Bellevue

Parts Town reviews

3.4

58% would recommend to a friend

(211 total reviews)

Steve Snower

66% approve of CEO

56% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Culture & values

3.4

Work/Life balance

3.3

Compensation and benefits

3.3

Career opportunities

3.2

Senior management

Parts Town has an employee rating of 3.4 out of 5 stars, based on 211 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Parts Town employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

211 reviews

4.0

Apr 21, 2019

Pretty good place to work

Picker

Recommend

CEO approval

Business Outlook

Pros

Decent wages, and good people.

Cons

Can be stressful especially when equipment times out.

Parts Town Response

7y

Thanks for cranking out this review! We could not agree more that our people are incredible. We're sorry to hear about the stresses that you had because of the equipment wifi timing out, we have already passed this feedback along to our team to work on a solution. If you have any additional feedback to share please email talent@partstown.com so that we can connect.

5.0

Feb 12, 2019

Parts town is the best place I have ever worked!

Dc team member

Recommend

CEO approval

Business Outlook

Pros

They take great care of their employees. Great benefits. Wonderful working atmosphere. Supervisors are there for you and want you to succeed and grow.

Cons

As much as I love parts town. The DC definitley needs more recognition.

Parts Town Response

7y

Thanks for the raving 5-star review! We agree that our Distribution Center supervisor's are top-notch and are pumped to hear about your amazing experience. Do you have ideas to recognize our Distribution Center Team? We want to hear them! Stop by the Talent Team or email talent@partstown.com.

5.0

Jan 2, 2019

Parts Town

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The most exciting thing about Parts Town that the culture is real! Not just only information on the website, but the way of life. Everyone tries to make their input; super helpful from day 1! The pleasant and up-to-date renovated facility, with a game room and a fitness center. Lots of events including giving back to the community that makes life at work even more fun! Definitely a place with lots of career opportunities. Highly recommended.

Cons

None so far

Parts Town Response

7y

WOW you've said it all - our culture is not just words on a wall, but a way of life. Thanks for your review! We're so happy to hear you are loving all the perks our facility has to offer. We know team members like you will help us preserve our culture as we continue to grow!

Viewing 196 - 198 of 211 Reviews

Jobs at Parts Town

Human Resource Assistant

OSD and Inventory Control Supervisor

Talent and Culture Training Coordinator

Talent and Culture Training Coordinator

Customer Partnerships Manager (Hybrid Work Schedule)

Parts Town

Parts Town reviews

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Ratings by demographic groups

Reviews by job title

Pretty good place to work

Parts town is the best place I have ever worked!

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