Does Parts Town pay their employees well?

According to anonymously submitted Glassdoor reviews, Parts Town employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Parts Town. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Parts Town?

58% of Parts Town employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Parts Town 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Parts Town?

Customer Service Representative (19) , Warehouse Associate (9) , Customer Experience Specialist (4) , Customer Service Representative (CSR) (4) , Distribution Center Specialist (4) , Manager (4) , Parts Expert (3) , Purchasing Specialist (3) , Warranty Specialist (3) , Accounts Payable Specialist (2) , Analyst (2) , Customer Service (2) , Customer Solutions Specialist (2) , DC Associate (2) , Director (2)

What are the pros of working at Parts Town according to real employee reviews?

"The culture is great in IT" ((in 29 reviews)); "Their benefits are great and an amazing Account Team in Toronto." ((in 24 reviews)); "great people to work with" ((in 21 reviews)); "Core values are not only important they are the culture and actually practiced." ((in 6 reviews)); "advancement opportunities" ((in 5 reviews))

What are the cons of working at Parts Town according to real employee reviews?

"Low pay and hard to move up." ((in 18 reviews)); "Bad place to work at the warehouse area, bad management, they care only for their area not for the company." ((in 18 reviews)); "Upper management seemed a little disorganized, hours weren’t the best" ((in 4 reviews)); "This company truly used to care about employees, but slowly sinked into being too greedy to care anymore." ((in 4 reviews)); "Major Favoritism" ((in 4 reviews))

What are employees saying about Parts Town layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Parts Town layoffs and their outlook for job security at Parts Town in 2026.

What are the top reviewed Parts Town locations?

Addison , Fort Wayne , Chicago , Carol Stream , Lombard , Lewisville , Bellevue

Parts Town reviews

3.4

58% would recommend to a friend

(211 total reviews)

Steve Snower

66% approve of CEO

56% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Culture & values

3.4

Work/Life balance

3.3

Compensation and benefits

3.3

Career opportunities

3.2

Senior management

Parts Town has an employee rating of 3.4 out of 5 stars, based on 211 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Parts Town employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

211 reviews

5.0

Jan 1, 2019

Great Place

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great atmosphere, great people, and free water!

Cons

No lunch room to like buy a lunch, no company match on benefits.

Parts Town Response

7y

Thank you for your review! We’re happy to hear you’ve had a positive new hire experience, we’ll be sure to pass these kudos along to our training team! Have you checkout out our on-site food market yet? It’s in the lunch room & great for when hunger strikes. It’s stocked with snacks, drinks, lunch items & even ice cream (can you tell we like food?) for our team members to purchase. We do provide 401K employer match (stop by to see our Talent Team to learn more) but don’t offer an HSA match at this time. We appreciate your feedback and hope that you feel empowered to take advantage of all the benefits you’re provided – they’re just a small way to say “thank you” for your hard work!

5.0

Dec 7, 2018

National Account Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great company. Healthy culture. Solid Training

Cons

No real outside sales positions.

Parts Town Response

7y

Thanks for your 5-star review! It’s great to hear that you enjoyed Parts Town’s atmosphere and culture during your time here. Over the last year we’ve added many new roles to the company to support our mission and commitments to our customers, some of which are outside sales positions - we’re excited to continue to hire top talent! Thanks again for your raving review.

4.0

Mar 26, 2018

It’s ok

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Very laid back atmosphere and everyone is very nice. Profit sharing and no dress code

Cons

I don’t think the pay is the best

Parts Town Response

8y

Thank you for your review. We agree that our team members are what make Parts Town a great place to work! We’re always looking for additional ways we can communicate with all members of our team, especially as our growth continues. If you have ideas please share them with the Talent Team, we’d love to hear any suggestions you think we can make!

Viewing 199 - 201 of 211 Reviews

Jobs at Parts Town

Human Resource Assistant

Customer Partnerships Manager (Hybrid Work Schedule)

OSD Receiving Specialist

Customer Partnerships Manager (Hybrid Work Schedule)

Director, HVAC Strategic Partnerships (Remote Work Schedule)

Parts Town

Parts Town reviews

Ratings by category

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Reviews by job title

Great Place

National Account Manager

It’s ok

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