Does Parts Town pay their employees well?

According to anonymously submitted Glassdoor reviews, Parts Town employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Parts Town. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Parts Town?

58% of Parts Town employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Parts Town 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Parts Town?

Customer Service Representative (19) , Warehouse Associate (9) , Customer Experience Specialist (4) , Customer Service Representative (CSR) (4) , Distribution Center Specialist (4) , Manager (4) , Parts Expert (3) , Purchasing Specialist (3) , Warranty Specialist (3) , Accounts Payable Specialist (2) , Analyst (2) , Customer Service (2) , Customer Solutions Specialist (2) , DC Associate (2) , Director (2)

What are the pros of working at Parts Town according to real employee reviews?

"The culture is great in IT" ((in 29 reviews)); "Their benefits are great and an amazing Account Team in Toronto." ((in 24 reviews)); "great people to work with" ((in 21 reviews)); "Core values are not only important they are the culture and actually practiced." ((in 6 reviews)); "advancement opportunities" ((in 5 reviews))

What are the cons of working at Parts Town according to real employee reviews?

"Low pay and hard to move up." ((in 18 reviews)); "Bad place to work at the warehouse area, bad management, they care only for their area not for the company." ((in 18 reviews)); "Upper management seemed a little disorganized, hours weren’t the best" ((in 4 reviews)); "This company truly used to care about employees, but slowly sinked into being too greedy to care anymore." ((in 4 reviews)); "Major Favoritism" ((in 4 reviews))

What are employees saying about Parts Town layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Parts Town layoffs and their outlook for job security at Parts Town in 2026.

What are the top reviewed Parts Town locations?

Addison , Fort Wayne , Chicago , Carol Stream , Lombard , Lewisville , Bellevue

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Parts Town

Parts Town reviews

3.4

58% would recommend to a friend

(211 total reviews)

Steve Snower

66% approve of CEO

56% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Culture & values

3.4

Work/Life balance

3.3

Compensation and benefits

3.3

Career opportunities

3.2

Senior management

Parts Town has an employee rating of 3.4 out of 5 stars, based on 211 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Parts Town employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

211 reviews

4.0

May 29, 2023

Sales

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Financial rewards Transferable Skills Networking Variety and Excitement Constant learning

Cons

Rejection and Pressure Long hours emotional resilience

Parts Town Response

We're glad it seems you're enjoying the Parts Town experience for the most part, but would love to know how we could make it even better. Please reach out to our Talent team to share more insight when you get the chance!

4.0

Nov 22, 2022

Pretty good place to work.

Parts advisor

Recommend

CEO approval

Business Outlook

Pros

Diverse and inclusive to an extent Loyal and flexible once you’ve put in your hours. Decent annual bonuses Good benefits

Cons

Low pay, mostly inflexible. Work can get monotonous.

Parts Town Response

Thank you for the review. We're happy to hear you enjoyed our perks and benefits during your time at Parts Town! If you have more you can tell us about your time at Parts Town, please reach out to talent@partstown.com.

4.0

Sep 14, 2021

Great place to get started on the career ladder

Parts expert

Recommend

CEO approval

Business Outlook

Pros

Management is very flexible and understanding when it comes to employee needs Thorough training and availability for Q & A Work from home Relaxed supervision; no one is looking over your shoulder

Cons

Pay is a bit low for the workload

Viewing 208 - 210 of 211 Reviews

Jobs at Parts Town

Warehouse Associate (Climate Controlled Facility) Shifts- 8:30 AM - 5:00 PM & 9:30 AM - 6:00 PM

Warehouse Associate (Climate-Controlled Facility) Shifts: 8:30 AM – 5:00 PM & 9:30 AM – 6:00 PM

Manufacturer Partnerships Manager (Hybrid Work Schedule)

Customer Solutions Specialist