Does Parts Town pay their employees well?

According to anonymously submitted Glassdoor reviews, Parts Town employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Parts Town. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Parts Town?

58% of Parts Town employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Parts Town 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Parts Town?

Customer Service Representative (19) , Warehouse Associate (9) , Customer Experience Specialist (4) , Customer Service Representative (CSR) (4) , Distribution Center Specialist (4) , Manager (4) , Parts Expert (3) , Purchasing Specialist (3) , Warranty Specialist (3) , Accounts Payable Specialist (2) , Analyst (2) , Customer Service (2) , Customer Solutions Specialist (2) , DC Associate (2) , Director (2)

What are the pros of working at Parts Town according to real employee reviews?

"The culture is great in IT" ((in 29 reviews)); "Their benefits are great and an amazing Account Team in Toronto." ((in 24 reviews)); "great people to work with" ((in 21 reviews)); "Core values are not only important they are the culture and actually practiced." ((in 6 reviews)); "advancement opportunities" ((in 5 reviews))

What are the cons of working at Parts Town according to real employee reviews?

"Low pay and hard to move up." ((in 18 reviews)); "Bad place to work at the warehouse area, bad management, they care only for their area not for the company." ((in 18 reviews)); "Upper management seemed a little disorganized, hours weren’t the best" ((in 4 reviews)); "This company truly used to care about employees, but slowly sinked into being too greedy to care anymore." ((in 4 reviews)); "Major Favoritism" ((in 4 reviews))

What are employees saying about Parts Town layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Parts Town layoffs and their outlook for job security at Parts Town in 2026.

What are the top reviewed Parts Town locations?

Addison , Fort Wayne , Chicago , Carol Stream , Lombard , Lewisville , Bellevue

Parts Town reviews

3.4

58% would recommend to a friend

(211 total reviews)

Steve Snower

66% approve of CEO

56% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Culture & values

3.4

Work/Life balance

3.3

Compensation and benefits

3.3

Career opportunities

3.2

Senior management

Parts Town has an employee rating of 3.4 out of 5 stars, based on 211 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Parts Town employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

211 reviews

4.0

May 9, 2025

Solid work place

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The work is simple and interesting

Cons

Entry level salary should of be higher.

Parts Town Response

1y

Thanks for the feedback! We’re glad to hear the work itself was engaging. Compensation is something our team continues to review from all angles - we do evaluate our pay bands annually and recently announced the launch of Town Shares this year as part of our commitment to sharing in our collective success. We're wishing you all the best!

3.0

Nov 30, 2024

Parts Town

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Work from home 3 days/week

Cons

Can't really go into the office on the days allocated to work from home

Parts Town Response

1y

We appreciate your feedback! While we offer a flexible hybrid work schedule, we continuously reevaluate our safety procedures and protocols to determine what is best for our team. If you have additional feedback or suggestions, we’d love to hear them! Feel free to reach out to us at talent@partstown.com.

3.0

Sep 1, 2023

Lack of progression

Sales administrator

Recommend

CEO approval

Business Outlook

Pros

Comfortable office Nice people Easy to get used to the role Chilled atmosphere

Cons

No progression Low salary Low bonus

Parts Town Response

2y

Thanks for taking time to leave a review. Our internal careers page is a great tool for those looking for career advancement or different opportunities. Keep an eye out for our weekly internal communications highlighting new roles! While we try to show appreciation to our team members through biweekly paychecks, benefits, and profit sharing, we're always open to more ideas . Please reach out to our Talent team (talent@partstown.com) to chat about how we can support you better!

Viewing 205 - 207 of 211 Reviews

Jobs at Parts Town

Customer Partnerships Manager (Hybrid Work Schedule)

OSD Receiving Specialist

Customer Partnerships Manager (Hybrid Work Schedule)

Director, HVAC Strategic Partnerships (Remote Work Schedule)

Director, HVAC Distributor Partnerships (Remote Work Schedule)

Parts Town

Parts Town reviews

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Ratings by demographic groups

Reviews by job title

Solid work place

Parts Town

Lack of progression

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