Does Parts Town pay their employees well?

According to anonymously submitted Glassdoor reviews, Parts Town employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Parts Town. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Parts Town?

58% of Parts Town employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Parts Town 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Parts Town?

Customer Service Representative (19) , Warehouse Associate (9) , Customer Experience Specialist (4) , Customer Service Representative (CSR) (4) , Distribution Center Specialist (4) , Manager (4) , Parts Expert (3) , Purchasing Specialist (3) , Warranty Specialist (3) , Accounts Payable Specialist (2) , Analyst (2) , Customer Service (2) , Customer Solutions Specialist (2) , DC Associate (2) , Director (2)

What are the pros of working at Parts Town according to real employee reviews?

"The culture is great in IT" ((in 30 reviews)); "Mostly great people work there" ((in 22 reviews)); "Benefits are good but not great." ((in 21 reviews)); "Core values are not only important they are the culture and actually practiced." ((in 6 reviews)); "advancement opportunities" ((in 5 reviews))

What are the cons of working at Parts Town according to real employee reviews?

"Bad place to work at the warehouse area, bad management, they care only for their area not for the company." ((in 18 reviews)); "Low pay and hard to move up." ((in 16 reviews)); "Upper management seemed a little disorganized, hours weren’t the best" ((in 5 reviews)); "This company truly used to care about employees, but slowly sinked into being too greedy to care anymore." ((in 4 reviews)); "Major Favoritism" ((in 4 reviews))

What are employees saying about Parts Town layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Parts Town layoffs and their outlook for job security at Parts Town in 2026.

What are the top reviewed Parts Town locations?

Addison , Fort Wayne , Chicago , Carol Stream , Lombard , Lewisville , Bellevue

Parts Town reviews

3.4

58% would recommend to a friend

(211 total reviews)

Steve Snower

66% approve of CEO

56% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Culture & values

3.4

Work/Life balance

3.3

Compensation and benefits

3.3

Career opportunities

3.2

Senior management

Parts Town has an employee rating of 3.4 out of 5 stars, based on 211 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Parts Town employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

211 reviews

5.0

Feb 21, 2025

Proud to be part of something GREAT!

Onboarding specialist

Recommend

CEO approval

Business Outlook

Pros

- Dedication to company culture and core values is real - Great feeling of community and appreciation from leaders and peers - Exciting (and attainable) opportunities for growth + development - Amazing people to work and collaborate with across departments - Beautiful, innovative facility

Cons

Company growth and change is exciting & rewarding - but might not be for everyone.

Parts Town Response

1y

Thank you for being a valued team member for over eight (8) years! It’s great to hear that you feel supported and see opportunities for growth. We take pride in fostering a culture of integrity and passion. As we continue to expand, we know this pace and space of innovation may not be for everyone, but we’re committed to maintaining a culture where our team members can thrive. We appreciate your contributions and look forward to growing together!

5.0

Feb 21, 2025

Parts Town is the Best company i have ever worked for

Accounts receivable coordinator

Recommend

CEO approval

Business Outlook

Pros

Great hybrid work schedule great time off plan great people to work with

Cons

I wish i would of started working here a long time ago

Parts Town Response

1y

We’re thrilled that you’ve had a positive experience with us! Hybrid schedules, strong PTO, and a supportive team are all things we strive to provide. It means a lot to hear that you wish you had joined us sooner even after 10 years! That is the kind of culture we work to build every day. Thank you for being part of our Town!

5.0

Feb 19, 2025

Join the Fun: Where Work Meets Play and Every Day is an Adventure

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Creativity flourishes here and everywhere you look there are fun, quirky strong team bonds. Strong under current of "we all win or lose together" culture.

Cons

We are growing so fast we ran out of parking spaces!!!

Parts Town Response

1y

Thank you for your dedication and for contributing to our culture of passion and innovation for 8 years! We love hearing that you feel supported and encouraged to think outside the box. As we continue to grow, we know that logistical challenges like parking can arise, and we continue to actively work on solutions. We appreciate your commitment to making Parts Town an amazing place to work.

Viewing 22 - 24 of 211 Reviews

Jobs at Parts Town

Human Resource Assistant

Customer Partnerships Manager (Hybrid Work Schedule)

OSD Receiving Specialist

Customer Partnerships Manager (Hybrid Work Schedule)

Director, HVAC Strategic Partnerships (Remote Work Schedule)

Parts Town

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Proud to be part of something GREAT!

Parts Town is the Best company i have ever worked for

Join the Fun: Where Work Meets Play and Every Day is an Adventure

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