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      Patch My PC

      Engaged Employer

      Patch My PC reviews

      4.9

      100% would recommend to a friend

      (85 total reviews)
      avatar

      Justin Chalfant

      100% approve of CEO

      100% positive business outlook

      Ratings by category

      4.9

      Culture & values

      4.9

      Work/Life balance

      4.8

      Diversity & inclusion

      4.8

      Senior management

      4.7

      Compensation and benefits

      4.7

      Career opportunities

      Patch My PC has an employee rating of 4.9 out of 5 stars, based on 85 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Patch My PC employee rating is 27% above average for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      85 reviews
      5.0
      Mar 3, 2026

      I made the right choice

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Where to begin...I don't even know where. It's like you have to be an employee (or a relative of one) at Patch My PC to know what I am talking about but I reckon some of our customers and people we speak to at events will know. Bottom line is a small group of people got together to build a great company and hired other people to help them along the way. They succeeded but are not finished. The culture here is fantastic and there are there are plenty of opportunities to grow - be that through public speaking, training, studying, tech events, and travelling. You are encouraged to demo things you are working on even if its a WIP. As a Software Engineer, you can bring ideas / software patterns to the table and you are encouraged to implement it rather than being shut down. The Senior Leadership Team are very approachable and a lot of them are good singers too. And last but not least, the benefits are extremely generous too.

      Cons

      I had to dig long and hard for this one but the word on the street is the interview process could have less stages.

      avatar
      Patch My PC Response
      3mo
      Thank you for taking the time to share this. I really appreciate it. Your description of how Patch My PC started made me smile because it is pretty accurate. A small group of people came together to build something useful for customers, and over time more great team members joined and helped shape what the company is today. And like you said, we are not finished. I’m glad you called out the culture and the freedom to bring ideas forward. Some of our best improvements come from team members sharing ideas, experimenting, and demoing work in progress. Thanks also for the feedback on the interview stages and the AMA suggestion. We will keep working to improve. Thanks again for being part of the team. - Justin Chalfant
      5.0
      Mar 3, 2026

      A Great Place to Work!

      Manager, accounts team
      Recommend
      CEO approval
      Business Outlook

      Pros

      An excellent product that our customers absolutely love. PMPC is scaling and there is loads of opportunity and growth within the company. The company offers excellent benefits to grow your own career and the overall benefits package is the best I've had in my career. The company lives its value throughout the entire organisation and everyone has been very supportive to work with. My interview process was very well run. The recruitement team were extremely responsive and all the interviewers were great to speak with. I'm delighted that I made the decision to join PMPC as I believe I can grow my career with a supportive company and an excellent product.

      Cons

      I can't fault for the company for anything. Like any scaling company, there are growing pains but these are being ironed out.

      avatar
      Patch My PC Response
      3mo
      Thank you for taking the time to share this. It means a lot to hear that your experience during the interview process and your time on the team so far has been positive. I really appreciate you calling out our values and the support you’ve felt from the team. I’m also glad to hear the product and the opportunity for growth stood out to you. We have an amazing group of team members across the company, and it’s exciting to see the impact everyone is making for our customers. Thanks again for being part of the journey with us. - Justin Chalfant
      5.0
      Mar 2, 2026

      Work Can Still Be Fun!

      Software engineering manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I had recently retired from a large software company after 30+ years of service. I wasn't sure if I was done working but I knew that chapter in my life was done. The things that I had loved about my previous company were long gone. Customer obsession, showing empathy (especially to employees), and humility, to name a few core values, were no longer part of the company culture. Work was no longer fun. It had become just a job. I can honestly say that this was the only scenario and company for which I considered coming out of retirement and pursuing. The leadership team models & lives our core values day-to-day. This has created a culture where employees are empowered to do their best work. I definitely have a passion for the solutions that we build and the lives that we are able to change but how we do it has been the most refreshing to me. Work is fun again.

      Cons

      I'm not sure I have run across any to date. We're fully remote and flexibility is valued. Maybe a con is not joining PMPC sooner?

      avatar
      Patch My PC Response
      3mo
      Thank you for taking the time to write this. Coming out of retirement after 30 plus years to join Patch My PC is a huge compliment, and I do not take that lightly. I really appreciate how you described what changed at your previous company. It is a good reminder of what can get lost when companies scale, and it is exactly what we are trying to avoid. Customer obsession, empathy, humility, and staying grounded are not posters on a wall for us. They have to show up in how we lead and how we work together every day. I’m also glad work feels fun again. That might sound small, but it is not. Life is too short for a place that drains you. Thank you for being here and for helping us keep our culture strong as we grow. Also, the “not joining sooner” line made me laugh. Justin Chalfant
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      Glassdoor has 88 Patch My PC reviews submitted anonymously by Patch My PC employees. Read employee reviews and ratings on Glassdoor to decide if Patch My PC is right for you.