Patch My PC reviews

4.9

100% would recommend to a friend

(85 total reviews)
avatar

Justin Chalfant

100% approve of CEO

100% positive business outlook

Patch My PC has an employee rating of 4.9 out of 5 stars, based on 85 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Patch My PC employee rating is 27% above average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

85 reviews
5.0
Mar 19, 2025
Recommend
CEO approval
Business Outlook

Pros

I have been working with Patch My PC for the past three months, and in that short time, I have seen the effort that management and the company's founders have put into making the working atmosphere second to none. From the onboarding process to my everyday working environment, it is the little things that make this company great. The benefits are focused on not only you but also your family, dealing with medical cover and ensuring programs to support both your mental and physical health are offered. The other thing that I have discovered is that your role within the company is not something that needs to be put in concrete; if you have value in other areas, you won't be siloed. This provides the ability to transition to roles that you might not have initially thought of or weren't available, with the full support of the company from the top down. Then it's the other nice touches, like a box of sweets for your kids, a note to your better half on their birthday, and internal praise for your efforts as an employee. I would say that I have been fortunate in my career to work for great employers, and Patch My PC levelled this up to the next level. I would highly recommend them to anyone as an employer! I hope to be here for many many years to come!

Cons

None really. You could potentially get higher salaries with others, but when you consider everything, being happy and getting good market pay is a great combination.

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Patch My PC Response
1y
Thank you so much for the thoughtful review! It’s great to hear how positive your experience has been, from onboarding to the everyday work environment. Creating a supportive culture where people feel valued and have room to grow is a big focus for us, so it’s encouraging to hear that reflected in your experience. You’re right about salary. There are companies out there that pay higher cash compensation. We aim to stay within a competitive range within our benchmarks for cash compensation, but it’s true that you could make a little more elsewhere for cash compensation. We really try to add extra value to the total rewards package with world-class benefits, retirement, work flexibility, and fostering an environment where you feel supported and can grow! We’re grateful to have you on the team and part of our journey of improving lives, and I'm excited to see all the ways you’ll continue to make an impact. - Justin Chalfant
5.0
Mar 19, 2025
Recommend
CEO approval
Business Outlook

Pros

- At Patch My PC, we truly work towards our values and keep the company purpose of 'improving lives' central to what we do - Very positive team culture. There is a real sense of community despite working fully remote - Management is supportive and open to feedback

Cons

- There is not a lot of scope for role progression, but I'm hopeful that this will change as the company grows

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Patch My PC Response
1y
Thank you for sharing this! It’s great to hear that you feel connected to our purpose and values. Building a strong sense of community while working remotely is something we really focus on, so it’s encouraging to hear that reflected in your experience. We hear you on the role progression. This is a key focus for Ealga and the people team this year, and we’re working to create more growth opportunities and help the team develop skills for future needs. As always, keep your manager in the loop about where you want to grow most. Excited to keep building with you! - Justin Chalfant
5.0
Mar 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Feels like a family: Leadership really cares about you, and it shows in the company’s core values. I have built some nice friendships from day one. Smart people, no micromanagement: Everyone brings their own expertise, and you learn something new in every conversation. Remote that actually works: The yearly retreat makes a big difference, meeting the team in person really adds real value! Giving back to the community: Contributing to something bigger than just a paycheck: Patch My PC supports that 100% and that's why Patch My PC was the perfect fit for me! Additional Benefits: Getting your paycheck is one thing... but the additional benefits Patch My Pc offers, is just excellent!

Cons

When thinking of the CONS... it's not really a CON but more something you need to beware off. With the people all working remotely, sometimes finding a proper time to meet up can be a challenge, but if you are aware of this you can easily adjust.

Viewing 19 - 21 of 85 Reviews

Glassdoor has 88 Patch My PC reviews submitted anonymously by Patch My PC employees. Read employee reviews and ratings on Glassdoor to decide if Patch My PC is right for you.