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Patelco Credit Union

Engaged Employer

Patelco Credit Union reviews

3.6

65% would recommend to a friend

(225 total reviews)

Erin Mendez

62% approve of CEO

64% positive business outlook

Patelco Credit Union has an employee rating of 3.6 out of 5 stars, based on 225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Patelco Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

225 reviews
1.0
Sep 25, 2024
Recommend
CEO approval
Business Outlook

Pros

It’s better than no job. Health insurance is actually pretty good, but expensive for employees.

Cons

* Ethically challenged upper management: -Repeated unethical decisions have been made, including unfair decisions toward individual customers and bad decisions on managing their recent outage. -Management tends to prefer to ignore awful managers rather than deal with them. -They will create huge churn if it seems like they won’t be paid their bonuses. Most recently top executives achieved over target bonuses while lowest level employees were paid under target. - Top executives all have large egos and few of them are actually knowledgable of the areas they manage. They make petty decisions to spite each other. * Insufficient aporoach to compliance and risk management. They lack a chief risk officer because other C-level executives did not like being challenged on bad decisions and inappropriate risks. I’m not sure how they are still in business. * CEO: She is too personally invested in the credit union to make good decisions, everything is personal to her. She is not mature enough to run a financial institution, she makes childlike decisions such as “we understaff on purpose because I would cry if we had to lay people off” or “upgrading that system will be a lot of work…I’m going to leave that to the next CEO.” * Outdated technology: their systems don’t really support operating a modern financial institution. * No actual vision and goals for the credit union. Lack of focus on projects and poor execution. * Poor pay and compensation * Overworked, especially compared to pay * Culture of forced fun and passive aggressive abuse.

3.0
Sep 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Culture and mission gives you purpose. They listen to feedback from team and members.

Cons

Pay in Sacramento area extremely unfair compared to Bay Area. Bay area team members are paid on average $5-$10 more an hour.

avatar
Patelco Credit Union Response
1y
Thank you for taking the time to leave your review. We consistently evaluate and update pay so that it is competitive and in alignment with each of the regions we serve.
3.0
Sep 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Higher than average pay scale.

Cons

Management has lost touch with frontline teams. Too many competing priorities have numbed execution. Goals and incentives are severely mis-aligned with mission.

avatar
Patelco Credit Union Response
1y
Thank you for your review. Our compensation structure is thoughtfully designed to support our mission of building financial health and wellbeing for our members. We offer several opportunities to receive compensation and rewards aligned with our culture and One Team approach.
Viewing 28 - 30 of 225 Reviews

Glassdoor has 238 Patelco Credit Union reviews submitted anonymously by Patelco Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Patelco Credit Union is right for you.