Pathward reviews

3.8

68% would recommend to a friend

(188 total reviews)
avatar

Brett Pharr

83% approve of CEO

67% positive business outlook

Pathward has an employee rating of 3.8 out of 5 stars, based on 188 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pathward employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

188 reviews
1.0
Apr 4, 2023

Downhill fast

Recommend
CEO approval
Business Outlook

Pros

Remote work with supplied resources. Benefits are decent and comparable.

Cons

Upper management continues to outsource resources without understanding the impact to existing processes and employees. Middle management is unknowledgeable about technical processes and managing. Micro-management is consistent across development teams by those that don't understand what job entails. New architect team doesn't know how the company works in order to re-architect it. Database Administration has been pulled from all database decision. They continue to promote those that don't know what they are doing and pushing those that do know out the door.

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Pathward Response
3y
Thank you for taking the time to provide feedback! We’re transforming the business to help everyone in their role work together to fulfill our purpose of financial inclusion for all and acknowledge that to some, the change may feel overwhelming. We always strive to find a better way and would love to discuss your concerns in detail if you’d like to email People & Culture at peopleandculture@pathward.com. If you don’t feel comfortable emailing or speaking with a Pathward representative, we encourage you to take advantage of our LifeGuides benefit by calling 877-532-3472.
1.0
Sep 7, 2022

No direction and toxic culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work is a plus, nice people.

Cons

Really weak culture. People are not trusted to do work or make decisions. Morale is very bad. The company has had significant change in the past year. The old CEO is gone and so is the culture and emphasis on taking care of people. The technology is at least 5 years behind where it needs to be. The HR "People and Culture" organization is so unorganized. It takes forever to get a reply or resolve an issue. The same people have said compensation reviews are coming for 2+ years. Nothing happens. Company has gone through multiple heads of HR and the current leadership is uncaring and lacking direction. Sadly many leaders are more interested in driving their personal agendas instead of helping employees grow and listening to their concerns. They talk a lot about making it a diverse, inclusive and top place to work but no programs or investments are actually made in those things.

1.0
Apr 26, 2021

Suffocating Corporate Vibe

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

At least they have come into the 21st century when it comes to PTO, 401k match.

Cons

Becoming the embodiment of “corporate” nonsense. The upper management changes every 14 months or so. New “saviors” come in (they know somebody) and immediately have to make their mark by shoving their methodologies down everyone’s throats. It doesn’t matter if the new methods fail, they will double down and keep going. MetaBank has acquired multiple companies in different industries in recent years and has no interest in actually supporting them, no interest in listening to the people who are actually doing the work. They immediately “know better” and proceed to upend the entire operation, destroying morale with the soul-crushing combination of incompetent leadership and corny Corporate tropes. Afterwards, they move on to chase the next shiny new thing to dabble in. It’s like a giant path of destruction.

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Pathward Response
4y
Thank you for taking the time to post a review. We take great pride in the diverse, inclusive and mission driven culture at Meta. We value your input and welcome your feedback about what we could do to make Meta a great place to work. Please contact us at peopleandculture@metabank.com.
Viewing 10 - 12 of 188 Reviews

Glassdoor has 195 Pathward reviews submitted anonymously by Pathward employees. Read employee reviews and ratings on Glassdoor to decide if Pathward is right for you.