PatientPoint reviews

4.1

69% would recommend to a friend

(293 total reviews)
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Jim Lang

Not enough data to show CEO approval

76% positive business outlook

PatientPoint has an employee rating of 4.1 out of 5 stars, based on 293 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PatientPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

293 reviews
5.0
Sep 25, 2025
Recommend
CEO approval
Business Outlook

Pros

- Excellent pay and benefits - Extremely welcoming team - Opportunities for problem solving - Hybrid office setting

Cons

A lot of learning on the fly when getting started (but in my experience the team has been incredibly patient and willing to help even when they're busy).

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PatientPoint Response
7mo
Thank you for taking the time to share your experience — and for the enthusiastic recommendation! We’re thrilled to hear that your first year at PatientPoint has been a positive one. It’s great to know you’re finding the work rewarding, the team welcoming, and the hybrid environment supportive of how you do your best work. We also appreciate you highlighting the learning curve that comes with getting started. We know stepping into a new role can involve a lot of ramp-up, and it’s encouraging to hear that your team has been patient, accessible, and ready to jump in when you need support. Continuous learning is a big part of our culture, and feedback like this helps us keep improving the experience for new teammates. Thanks again for your thoughtful review and for everything you contribute — we’re glad you’re here at PatientPoint!
1.0
Aug 1, 2025

Stay Away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible working schedule Decent benefits

Cons

Terrible leadership Terrible management Terrible communication

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PatientPoint Response
11mo
Thank you for taking the time to leave a review. We appreciate your years of service at PatientPoint and your thoughtful feedback. While we’re glad to hear our flexible schedule and benefits were meaningful to you, we also recognize the importance of strong leadership and communication. These remain a priority, and we’ve expanded leadership development efforts—including a new program designed to support newly promoted managers. We wish you continued success in your next chapter.
1.0
Jul 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Hybrid work schedule is great

Cons

Management is very out of touch with employees. They put on a great show, asking for feedback and transparency, but this is how they weed out anyone who expresses concerns with the culture and lack of training.

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PatientPoint Response
11mo
Thank you for sharing your thoughts. Growth is an important focus at PatientPoint, and we’ve celebrated over 40 internal promotions this past year. To support that growth, we’re launching a new manager training program for first-time people leaders and continuing to enhance development at all levels. Feedback like yours has also led to recent expansions in mental health benefits and flexible work options. We appreciate your perspective and your time with us.
Viewing 70 - 72 of 293 Reviews

Glassdoor has 312 PatientPoint reviews submitted anonymously by PatientPoint employees. Read employee reviews and ratings on Glassdoor to decide if PatientPoint is right for you.