PatientPoint reviews

4.1

69% would recommend to a friend

(293 total reviews)
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Jim Lang

Not enough data to show CEO approval

76% positive business outlook

PatientPoint has an employee rating of 4.1 out of 5 stars, based on 293 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PatientPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

293 reviews
3.0
Feb 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Solid team members, even in different departments

Cons

Terrible management. A lot people in roles they don't know what they're doing in.

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PatientPoint Response
5mo
Thank you for taking the time to share your feedback. We’re glad to hear you had a positive experience working with team members across departments—that collaboration is something we value deeply. We’re sorry to hear that your experience with management did not meet expectations. Strong, capable leadership is essential to delivering on our mission to empower better health, and we take feedback like this seriously. We are continually investing in leadership development, clearer role alignment, and accountability to ensure our teams have the guidance and support they deserve. We appreciate your time at PatientPoint and wish you the very best in your next chapter.
4.0
Jan 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome teammates and leadership across the department!

Cons

I really don't feel like I'm making an impact with the day to day work.

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PatientPoint Response
5mo
Thank you for being part of PatientPoint for more than three years—and for sharing your honest feedback. We’re so glad to hear you’ve had a great experience with your teammates and department leadership. That kind of support and collaboration is central to our Culture & Values. We also appreciate your candor about wanting to feel a stronger day-to-day impact. Helping teammates connect their work to our broader mission of empowering better health is incredibly important to us. Your feedback about supporting professional growth is well taken, and we’re always looking for ways to create clearer development paths and opportunities to expand impact. Thank you again for your contributions and for continuing to grow with us.
5.0
Dec 11, 2025
Recommend
CEO approval
Business Outlook

Pros

I started with Patientpoint as a contractor for 2.5 years before being converted to full time, which probably indicates how much I enjoy working at Patientpoint. I am a full time remote employee, which actually is the case for many of us, and it works really well. The work environment is great and I feel like my voice is heard and listened to.

Cons

We are all held accountable for the work that we commit to, so if you have a challenge working in that type of environment, Patientpoint may not be the place for you! If you are more of a solo player, then you might find working on a highly collaborative team to be difficult to get used to.

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PatientPoint Response
5mo
Thank you for your continued commitment to PatientPoint—and for sharing your journey from contractor to full-time teammate. That progression truly reflects the kind of long-term Career Growth & Development we aim to foster. We’re especially glad to hear that remote work has been successful for you and that you feel your voice is heard. That aligns closely with our Culture & Values—we want teammates to grow their careers here, take ownership of their work, and contribute meaningfully within a collaborative, accountable environment. We appreciate your perspective on accountability and teamwork as well. Our culture is built on shared ownership and partnership, and that creates real opportunities for growth and impact over time. Thank you for being such an important part of the PatientPoint team.
Viewing 7 - 9 of 293 Reviews

Glassdoor has 312 PatientPoint reviews submitted anonymously by PatientPoint employees. Read employee reviews and ratings on Glassdoor to decide if PatientPoint is right for you.