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      PatientPoint

      Engaged Employer

      PatientPoint reviews

      4.1

      69% would recommend to a friend

      (293 total reviews)
      avatar

      Jim Lang

      Not enough data to show CEO approval

      76% positive business outlook

      Ratings by category

      4.5

      Diversity & inclusion

      4.5

      Work/Life balance

      4.4

      Culture & values

      4.2

      Compensation and benefits

      4.1

      Senior management

      4.0

      Career opportunities

      PatientPoint has an employee rating of 4.1 out of 5 stars, based on 293 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PatientPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      293 reviews
      1.0
      Mar 24, 2026

      The biggest downfall

      Marketer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Generous PTO Fun holiday parties

      Cons

      If you would’ve asked me 2 years ago, I’d have significantly more pros than cons, but everything has gone downhill since we got a new CEO. People are being fired left and right for “restructuring,” including those who’ve been with the company 10+ years and are known for doing a good job. It seems the execs want to fire all the people actually doing work and replace them with new senior positions (who may or may not do work) or contract out work. There’s no sense of job security for anyone, and morale is at an all-time low. If you still decide to work here, prepare for a poor orientation that does nothing to prepare you for your job, low pay, extremely slow weeks followed by extremely busy weeks, never being promoted (even though they’ll make you think you will be), and an open-office floor plan where everyone sits on Teams meetings all day.

      avatar
      PatientPoint Response
      3mo
      Thank you for taking the time to share your experience. We genuinely appreciate hearing from current employees, especially those who have been with us for several years. We recognize that the past year has brought a lot of change following new ownership, along with transformation as we work to build a more scalable organization. This includes expanding our leadership team, evolving how we operate to support long-term growth and investing in new skills to support our innovation. We understand that change of this scale can feel uncertain and, at times, uncomfortable. Decisions related to restructuring are never taken lightly, and when they do occur, we strive to support impacted team members with care and respect. Our focus is on preserving the best parts of the culture and values that have defined PatientPoint, while also evolving and redefining them to build a stronger company for the future. We know there is still work to do, and feedback like yours plays an important role in helping us improve. We are optimistic and excited about where we’re headed and committed to creating an environment where our teammates can grow, contribute, and succeed.
      5.0
      Feb 10, 2026

      Software Engineering at PatientPoint

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong team culture and supportive managers who trust engineers to do their jobs. There’s a lot of autonomy, and you’re encouraged to think beyond just writing code — understanding the business and healthcare impact is part of the role. I appreciate the flexibility and the emphasis on collaboration rather than heroics. Teams are collaborative, leadership is approachable, and there’s a genuine emphasis on work-life balance. I’ve had opportunities to work across the stack and contribute ideas that were actually implemented.

      Cons

      Like many growing companies, processes are still evolving, so things can occasionally feel scrappy. That said, leadership is receptive to feedback and actively working to improve.

      avatar
      PatientPoint Response
      5mo
      Thank you for taking the time to share such thoughtful feedback—and for being part of the PatientPoint team for over a year. We’re especially proud to hear that you’ve experienced strong team culture, supportive managers, and the autonomy to think beyond just writing code. That reflects our Innovation, Technology & Agility—where engineers are empowered to understand the business, the healthcare impact of their work, and contribute ideas that truly move the needle. We also appreciate your candid feedback about evolving processes and the recommendation to continue investing in tooling and documentation. As we scale, strengthening our foundations is a priority, and input like yours helps us improve in the right ways. Thank you again for your contributions and for helping us build technology for the point of change.
      5.0
      Feb 5, 2026

      Great culture and collaborative environment

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive and collaborative team Helpful management and leadership Good work life balance Opportunities to learn and grow

      Cons

      Fast paced environment not ideal for everyone

      avatar
      PatientPoint Response
      5mo
      Thank you for sharing your experience with us! We’re so glad to hear that you’ve found our team supportive and collaborative, with leadership that’s engaged and helpful. Creating an environment where teammates can grow, learn, and maintain strong work-life balance is a key part of our Culture & Values, so it’s meaningful to know that’s been your experience. We also appreciate your honest note about the pace. As a growing organization in healthcare technology, we move quickly—but we’re committed to providing the support and clarity our teams need to succeed. Thank you for being part of PatientPoint and for contributing to our diverse culture.
      Viewing 4 - 6 of 293 Reviews
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      ReviewsPatientPoint reviews

      Glassdoor has 312 PatientPoint reviews submitted anonymously by PatientPoint employees. Read employee reviews and ratings on Glassdoor to decide if PatientPoint is right for you.