PatientPoint reviews

Thank you for taking the time to share your experience. We’re sorry to hear aspects of your work have felt challenging, and we appreciate your honesty. We understand that major transitions — including our recent acquisition — can create uncertainty and contribute to shifting expectations. Change of this scale can feel difficult, and your feedback reinforces why clarity, consistency, and support are so important to our teammates. We are actively addressing several of the areas you mentioned. Our leadership team is also working closely with our new ownership group to establish a clear, long-term strategy allowing for better direction across the organization. We appreciate the dedication our teammates bring to the work we do, and we are committed to creating a stable, supportive, and engaging environment. If you would be open to sharing more about your experience, our Chief People Officer, Angie Hemmelgarn, welcomes the conversation at angie.hemmelgarn@patientpoint.com. Thank you again for sharing your perspective.

Hi there — thank you so much for taking the time to share your experience with PatientPoint! We’re thrilled to hear that your onboarding felt smooth and engaging, and that you’ve found our teams, managers, and culture to be supportive, energizing, and focused on helping you grow. Creating an environment where people feel connected, motivated, and empowered to do great work is incredibly important to us, so your feedback truly means a lot. We also appreciate you calling out areas where we can improve. We know that healthcare costs continue to be a challenge across the industry, and we’re actively evaluating options to provide even more value and support for our teammates and their families. Feedback like yours helps guide those conversations. Thank you again for your thoughtful review and for being part of the PatientPoint team — we’re glad you’re here and look forward to supporting your continued success!