PatientPoint reviews

4.1

69% would recommend to a friend

(293 total reviews)
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Jim Lang

Not enough data to show CEO approval

76% positive business outlook

PatientPoint has an employee rating of 4.1 out of 5 stars, based on 293 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PatientPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

293 reviews
3.0
Aug 13, 2025
Recommend
CEO approval
Business Outlook

Pros

I enjoy working with my team members, lots of PTO

Cons

Priorities tend to shift often

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PatientPoint Response
7mo
hank you for taking the time to share your experience with us. We’re glad to hear that you enjoy working with your team and find value in the generous PTO — strong, supportive teams and time to recharge are both important parts of our culture at PatientPoint. We also appreciate your candid feedback about shifting priorities. As a growing organization in a fast-moving industry, priorities can evolve quickly, but we recognize that this can sometimes create challenges. Feedback like yours helps us continue refining how we communicate changes and support teams through transitions. Thank you again for your honesty and for the work you contribute every day. We’re committed to creating an environment where teammates feel informed, supported, and set up for success.
5.0
Aug 6, 2025

Welcoming and Flexible

Recommend
CEO approval
Business Outlook

Pros

-Flexible schedules allowing for good work-life balance -Open to change -Welcoming and accommodating

Cons

-Lack of organization and structure at times -Lagging behind industry standards on some processes

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PatientPoint Response
7mo
Thank you for taking the time to share your experience — and for your contributions during your first year at PatientPoint. We’re glad to hear that the flexibility, openness to change, and welcoming culture have made a positive impact early on. Creating an environment where teammates can thrive both personally and professionally is something we take seriously, so your feedback means a lot. We also appreciate your candid perspective on organization, structure, and process maturity. As we continue to grow and scale, strengthening these areas is a major focus, and insights from teammates like you help guide where we prioritize improvements. Your feedback is heard and valued. Thank you again for sharing your thoughts and for being part of the PatientPoint team. We’re excited to continue building and evolving together!
1.0
Aug 1, 2025

Stay Away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible working schedule Decent benefits

Cons

Terrible leadership Terrible management Terrible communication

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PatientPoint Response
11mo
Thank you for taking the time to leave a review. We appreciate your years of service at PatientPoint and your thoughtful feedback. While we’re glad to hear our flexible schedule and benefits were meaningful to you, we also recognize the importance of strong leadership and communication. These remain a priority, and we’ve expanded leadership development efforts—including a new program designed to support newly promoted managers. We wish you continued success in your next chapter.
Viewing 16 - 18 of 293 Reviews

Glassdoor has 312 PatientPoint reviews submitted anonymously by PatientPoint employees. Read employee reviews and ratings on Glassdoor to decide if PatientPoint is right for you.