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PatientPoint

Engaged Employer

PatientPoint reviews

4.1

69% would recommend to a friend

(293 total reviews)
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Jim Lang

Not enough data to show CEO approval

76% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.5

Work/Life balance

4.4

Culture & values

4.2

Compensation and benefits

4.1

Senior management

4.0

Career opportunities

PatientPoint has an employee rating of 4.1 out of 5 stars, based on 293 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PatientPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

293 reviews
5.0
Mar 27, 2018

Strong support teams and overall strong leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Incredible work ethic in the support teams for sales, everyone jumps in to help to address responses and has a great attitude

Cons

no options, health insurance is a bit high

2.0
Feb 27, 2018

Unprofessional Logistical nightmare

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It’s a job in a nice area and in an attractive building. Good health insurance plan at the start of employment.

Cons

There’s no set process, nothing is organized, there are constantly grey areas and unrealistic expectations, management is never on the same page, and treat people differently based on who drinks the “koolaid” and makes them feel important verses people who want to do a good job for clients and work hard to do so and make things right. Goals are set, and forgotten about, there’s no real way to measure them, but apparently if their met, u will get a raise, but at the end of the day, they make up reasons why no one is getting a decent raise even if you did great. The longer your there, the harder you work, they find a way to have u make less...

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PatientPoint Response
8y
Thank you for your feedback; we really appreciate you letting us know how you are feeling and are committed to working with staff to make their work and experience the best it can possibly be. Regarding your specific comments, merit raises are an important part of our compensation structure. We are committed to financially recognizing staff for meeting individual and team goals. We are also committed to ensuring pay is competitive to the geographic area, size of company and impact of each the job on the business. This year’s merit budget/process is currently underway, and you should have received the details in/following our recent Town Hall Meeting. Please discuss this further with your manager or HR staff (always available to you). Thanks again.
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Glassdoor has 312 PatientPoint reviews submitted anonymously by PatientPoint employees. Read employee reviews and ratings on Glassdoor to decide if PatientPoint is right for you.