Is Paycom a good company to work for as a Client Success Manager?

Client Success Manager professionals working at Paycom have rated their employer with 3.9 out of 5 stars in 15 Glassdoor reviews. This is a higher than average score with the overall rating of Paycom employees being 3.3 out of 5 stars. Search open Client Success Manager Jobs at Paycom now and start preparing for your job interview by browsing frequently asked Client Success Manager interview questions at Paycom .

Does Paycom pay Client Success Manager employees well?

Client Success Manager professionals rate their compensation and benefits at Paycom with 4.5 out of 5 stars based on 15 anonymously submitted employee reviews. This is 9.3% better than the company average rating for salary and benefits. Find out more about Client Success Manager salaries at Paycom.

What are the top reviewed jobs at Paycom?

Software Developer (276) , Sales Representative (250) , Account Executive (193) , Outside Sales Representative (193) , Team Leader (112) , Executive Sales Representative (109) , Specialist (106) , Tax Specialist (75) , Client Relations Representative (63) , New Client Setup Specialist (62) , Sales (58) , Transition Specialist Representative (57) , Benefits Coordinator (51) , Software Developer Intern (51) , Sales Manager (49)

What are the pros of working at Paycom according to real employee reviews?

"Their benefits are great and generous" ((in 576 reviews)); "Pay is great and competitive" ((in 391 reviews)); "This company has great culture and I am proud to work for Chad R. It is a fast" ((in 323 reviews)); "Leadership is made up of really great people that you want to do well for." ((in 308 reviews)); "training was great but extensive." ((in 187 reviews))

What are the cons of working at Paycom according to real employee reviews?

"There is no work life balance here at all and almost everyone wants to leave." ((in 236 reviews)); "Management is poor and does not value its employees" ((in 161 reviews)); "Long hours and work to take home and do outside or work during initial 8 work training." ((in 87 reviews)); "no work from home AT ALL unless it's to do overtime and overtime only." ((in 80 reviews)); "Sales Managers have their favorite sales reps and executive sales reps." ((in 75 reviews))

Skip to content Skip to footer

Notifications

Paycom

Paycom Client Success Manager reviews

3.9

65% would recommend to a friend

(15 total reviews)

Chad Richison

77% approve of CEO

78% positive business outlook

Ratings by category

4.5

Compensation and benefits

4.1

Diversity & inclusion

4.1

Career opportunities

3.8

Senior management

3.5

Culture & values

3.1

Work/Life balance

Client Success Manager employees have rated Paycom with 3.9 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Client Success Manager professionals have a good working experience there. Paycom is rated in line with the average (within 1 standard deviation) by Client Success Manager professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

15 reviews

4.0

Aug 16, 2025

Good start in CSM

Client success manager

Recommend

CEO approval

Business Outlook

Pros

Good starting salary Good health insurance benefits

Cons

No introductory stock No sign on bonus Not much wiggle room ability with offers

Paycom Response

11mo

At Paycom, we're committed to investing in the people who drive our business forward. We take pride in offering competitive compensation and award-winning benefits that support the well-being and success of our employees, so we’re pleased to see our efforts reflected in your review. Thank you for sharing your positive experience.

5.0

Aug 7, 2025

Great Company, Great People

Client success manager

Recommend

CEO approval

Business Outlook

Pros

- Competitive Pay - Comprehensive Training - Great People - Great Benefits - Work Hard, Play Hard Culture

Cons

- Sometimes Confusing - Dealing with Clients (Can be Difficult Sometimes)

Paycom Response

11mo

We're glad you're enjoying the many benefits of working at Paycom, from our competitive compensation and comprehensive training to our great team members and unique benefits. We're proud to foster a culture that rewards hard work and encourages our employees to achieve excellence. Thank you for sharing your 5-star experience!

5.0

Aug 7, 2025

Fulfilling Role & Supportive Team

Client success manager

Recommend

CEO approval

Business Outlook

Pros

Supportive leadership, collaborative team, mentorship, opportunities for advancement, meaningful work with real impact for our clients, encouraged to have personal and professional growth, and 12 weeks of training, Compensation is great. The $4 lunches are a nice perk as well.

Cons

It is a fast-paced environment (can be challenging at first, but rewarding)

Paycom Response

11mo

Thank you for the 5-star review. We're proud to foster a culture that prioritizes employee growth, well-being and success. Our supportive leadership, collaborative environment and comprehensive training programs are designed to help our employees thrive and make a meaningful impact on our organization’s success!

Viewing 10 - 12 of 15 Reviews

Jobs at Paycom

Client Success Manager - SkillBridge

Payroll Implementation Specialist

Strategic Account Manager Job in Orange County, CA | $95K Salary & Uncapped Sales Commissions | Paycom Careers

Strategic Account Manager Job in Baltimore, MD | $95K Salary & Uncapped Sales Commissions | Paycom Careers

Strategic Account Manager Job in Silicon Valley, CA | $95K Salary & Uncapped Sales Commissions | Paycom Careers

Paycom reviews FAQs

Paycom reviews Paycom Client Success Manager reviews

Paycom

Paycom Client Success Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good start in CSM

Great Company, Great People

Fulfilling Role & Supportive Team

Jobs at Paycom

Paycom reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Paycom reviews FAQs

Jobs at Paycom