Is Paycom a good company to work for as a New Client Setup?

New Client Setup professionals working at Paycom have rated their employer with 3.4 out of 5 stars in 90 Glassdoor reviews. This is a higher than average score with the overall rating of Paycom employees being 3.3 out of 5 stars. Search open New Client Setup Jobs at Paycom now and start preparing for your job interview by browsing frequently asked New Client Setup interview questions at Paycom .

Does Paycom pay New Client Setup employees well?

New Client Setup professionals rate their compensation and benefits at Paycom with 4.4 out of 5 stars based on 90 anonymously submitted employee reviews. This is 7.1% better than the company average rating for salary and benefits. Find out more about New Client Setup salaries at Paycom.

How happy are New Client Setup professionals working at Paycom?

69% of New Client Setup employees at Paycom would recommend their employer to a friend. This rating has decreased by 6% in the past 12 months. New Client Setup professionals have also rated Paycom with a 3.1 rating for work-life-balance, 4.6 rating for diversity and inclusion, 3.9 rating for culture and values and 3.8 rating for career opportunities.

What are the top reviewed jobs at Paycom?

Software Developer (276) , Sales Representative (250) , Account Executive (193) , Outside Sales Representative (193) , Team Leader (112) , Executive Sales Representative (109) , Specialist (106) , Tax Specialist (75) , Client Relations Representative (63) , New Client Setup Specialist (62) , Sales (58) , Transition Specialist Representative (57) , Benefits Coordinator (51) , Software Developer Intern (51) , Sales Manager (49)

What are the pros of working at Paycom according to real employee reviews?

"Their benefits are great and generous" ((in 594 reviews)); "pay is great and my boss is great" ((in 388 reviews)); "This company has great culture and I am proud to work for Chad R. It is a fast" ((in 326 reviews)); "Leadership is made up of really great people that you want to do well for." ((in 303 reviews)); "training was great but extensive." ((in 186 reviews))

What are the cons of working at Paycom according to real employee reviews?

"There is no work life balance here at all and almost everyone wants to leave." ((in 239 reviews)); "Management is poor and does not value its employees" ((in 157 reviews)); "no work from home AT ALL unless it's to do overtime and overtime only." ((in 82 reviews)); "Long hours and work to take home and do outside or work during initial 8 work training." ((in 78 reviews)); "Sales Managers have their favorite sales reps and executive sales reps." ((in 77 reviews))

Paycom New Client Setup reviews

3.4

69% would recommend to a friend

(90 total reviews)

Chad Richison

88% approve of CEO

76% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Compensation and benefits

3.9

Culture & values

3.8

Senior management

3.8

Career opportunities

3.1

Work/Life balance

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

90 reviews

4.0

Dec 8, 2024

Fluid and unstable upper management, but you can earn as much as you can tolerate

New client setup specialist

Recommend

CEO approval

Business Outlook

Pros

There are plenty of opportunities for lateral and vertical advancement as well as overtime and incentive pay.

Cons

Management can often lose sight of why OT is needed and resorts to hounding staff wondering why OT is occurring. There is constant change in the upper management, and even C-levels, of multiple key departments. This leads to a complete lack of direction past a day to day grind.

Paycom Response

1y

Paycom is dedicated to fostering a culture of growth and development, with opportunities for employees to advance and take on new challenges. We are glad you have seen these opportunities in action! We do recognize our organization is dynamic and fast-paced, and we are committed to maintaining a clear direction and vision that guides our decisions and actions. If you have additional feedback, please message hrmgmt@paycomonline.com.

2.0

Dec 3, 2024

Need Lots of Change

New client setup specialist

Recommend

CEO approval

Business Outlook

Pros

Yes, the benefits are nice. The people are nice.

Cons

The training is simply not enough. Even in "training" you are expected to not make mistakes. TLs in training cubes are rarely available and seniors that are supposed to be help cannot because they themselves are overwhelmed. Benefits like the "well-being" center are unusable due to overloaded calendars because of clients and other specialists who quit and deals get reassigned. No one is on the same page for answers on best practice either. I see the potential that Paycom could do with this position but they have not executed operations or training in a manner that fixes their turn over rate.

Paycom Response

1y

At Paycom, we are dedicated to providing our employees with the resources and training they need to deliver exceptional results. As a result, we expect and encourage collaboration across all departments to ensure our clients receive world-class service. This mindset is essential in a fast-paced, high-growth organization like Paycom. While we understand that navigating a dynamic environment can be challenging, we are committed to supporting our employees through consistent feedback, coaching and opportunities for professional development. We encourage you to reach out to your leader or our team at hrmgmt@paycomonline.com to further discuss changes you would like to see.

1.0

Nov 18, 2024

RUN AWAY

New client setup specialist

Recommend

CEO approval

Business Outlook

Pros

$4 Lunch, $1 Medical Insurance

Cons

They will over load you with work, under train you, and fire you for not performing at a senior level standard. THIS IS NOT AN ENTRY LEVEL JOB. THIS IS NOT A DATA ANALYST JOB either. Run as far as you can. The pay is not worth it. Absent HR despite it being an HR company.

Paycom Response

1y

At Paycom, we prioritize transparency and open communication in our hiring process, thoroughly outlining the roles and expectations for each position. Our goal is to ensure transparency continues throughout employment, as we provide regular feedback and coaching to help employees meet clear performance expectations. If you have additional feedback or concerns, we would like the opportunity to discuss them further. You can connect with our team at hrmgmt@paycomonline.com.

Viewing 7 - 9 of 90 Reviews

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Paycom New Client Setup reviews

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Ratings by demographic groups

Reviews by job title

Fluid and unstable upper management, but you can earn as much as you can tolerate

Need Lots of Change

RUN AWAY

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